The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
everything goes b, poorly explained and doesn't work well
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Response from tompress.com
Contact us to find out how.
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Acheteur Vérifié
Rating: 4 out of 5
completely satisfied
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Acheteur Vérifié
Rating: 2 out of 5
TOMPRESS disclaims all responsibility for damage in transit by sending a warning letter for reservations to be made on the delivery note, but the goods are not even put on pallets and are simply wrapped in plastic film which guarantees absolutely nothing. I'm very disappointed and don't plan to buy from them again.
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Response from tompress.com
Unfortunately, we cannot check the condition of the goods for you on arrival. In the event of damage, the insurance company will only accept written declarations upon receipt. Despite all the care we take in preparing our parcels, we cannot control all the hazards of transport (shocks, depaletization, jamming, etc.), and fortunately this happens very infrequently.
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Acheteur Vérifié
Rating: 4 out of 5
Good delivery, fast, good products OK except my cereal mill which is really coarse.it does the job thank you well but no more. Come on... good to take anyway.
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Acheteur Vérifié
Rating: 3 out of 5
Not satisfied with the product. Not at all what we expected. As a result, we spent a lot of money for nothing.
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Response from tompress.com
You can withdraw from the contract (see procedure on the website). We can also help you get to grips with the device if necessary. Please do not hesitate to contact us.
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compratore verificato
Rating: 4 out of 5
Great price and fast delivery with great packaging. Great product with note though to the clamp that doesn't clamp the tomato squeezer to the table effectively and you have to act manually to grind and hold it steady.
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compratore verificato
Rating: 4 out of 5
Fast and accurate delivery
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Acheteur vérifié
Rating: 4 out of 5
Generally satisfied
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Response from tompress.com
Generally satisfied
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Acheteur vérifié
Rating: 4 out of 5
yes satisfied
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Acheteur vérifié
Rating: 4 out of 5
the press purchased is not stainless steel
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Acheteur vérifié
Rating: 4 out of 5
Stay professional and listen to the customer
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compratore verificato
Rating: 3 out of 5
Cereal mill complex to assemble due to the absence of instructions in Italian Grinds a quantity of 500gr but before it comes whole flour without bran you have to grind it 2-3 times Shipping arrives from France by courier in 3 days Price is competitive but I was not very happy with my purchase I expected something more
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Response from tompress.com
Good morning Mr. Romanelli. The article sheet has the note that the result of the milling needs sieving in order to later obtain a full-fledged flour. We hope you still managed to use the article and in case you need further information/advice/support please do not hesitate to contact us. Good day, CUSTOMER SERVICE TOM PRESS ITALIA
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Verifizierter Käufer
Rating: 4 out of 5
I have already rated the device. With greetings Peter Meisenzahl
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Response from tompress.com
Hello Mr. Meisenzahl, I am glad that the delivery went well. I remain at your disposal for other products. With kind regards. Corinne Muenier - Customer service
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Verifizierter Käufer
Rating: 2 out of 5
Ordered on 10.07. Money paid in on 11.07. Goods were delivered on 22.07. Appliance appears robust but this is deceptive. The outlet on the juice container leaks as it is miserably pressed into the container and the juice runs around on the base plate of the press. Since the juice container has no fixation such as a groove or similar, it sometimes slips to the side during pressing and the structure is distorted.
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Response from tompress.com
Hello, We received the transfer on 13.07., the goods went out immediately. Only the transportation took a long time. If you wish, you can send the device back to us. In this case, please contact us. MfG Corinne Muenier
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compratore verificato
Rating: 4 out of 5
I was satisfied with the speed of delivery,how the product was packaged and the good quality.
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compratore verificato
Rating: 4 out of 5
All right.
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compratore verificato
Rating: 4 out of 5
I haven't had a chance to verify some situations yet,on the whole though it all looks good to me greetings
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Verifizierter Käufer
Rating: 4 out of 5
Unfortunately, it took a long time for the goods to arrive. It was only when I called and asked where the goods were that they arrived two days later. But the customer service was really super nice.
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Response from tompress.com
Hello, thank you for your feedback. I remain at your disposal to speak of this late delivery. Please contact : Corinne Customer Service
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compratore verificato
Rating: 2 out of 5
The product is very light." I live in Canaria and here I have found that it is half price. For the consistency and design of the product it is very expensive
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Response from tompress.com
very thin steel plastic lid
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compratore verificato
Rating: 4 out of 5
I am very satisfied with the product bought
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compratore verificato
Rating: 4 out of 5
All ok, only problem couldn't track ill parcel however it arrived in acceptable time
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compratore verificato
Rating: 4 out of 5
excellent products; some difficulty in connecting French center and Italian dependency, which delayed order confirmation; non-availability of an item.
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compratore verificato
Rating: 4 out of 5
Thank you
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