The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
A 1.1 mm grid with a shock in the package so it blocks the screw
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Response from tompress.com
Hello,
We are sorry to hear that your package arrived with an impact.
Even though we take great care in preparing and shipping our orders, an incident can unfortunately occur during transport. However, we would have liked to be informed of this problem so that we could assist you and offer you an appropriate solution.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving your order. Our team is at your disposal to help you.
Best regards,
The Tom Press team
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Beatrice A.
Rating: 5 out of 5
following a purchase from 24/05/2026
in line with my expectations regarding this product fast delivery
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Agnès D.
Rating: 5 out of 5
following a purchase from 03/05/2026
well-protected items in the package, accommodating carrier, clear tracking online
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Jean Louis V.
Rating: 3 out of 5
following a purchase from 25/03/2026
Everything happens, you just need to be patient...
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We appreciate your patience and are glad that your order has finally arrived at its destination. However, we understand that the wait may have been long and regret the inconveniences caused.
We hope to have the opportunity to provide you with a more satisfying experience on your next order.
Best regards,
The Tom Press team
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Patricia M.
Rating: 5 out of 5
following a purchase from 22/05/2026
Nickel
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Laurent P.
Rating: 5 out of 5
following a purchase from 14/05/2026
compliant product, record delivery. Perfect.
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Pierre C.
Rating: 5 out of 5
following a purchase from 09/05/2026
good product and responsiveness
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Guy B.
Rating: 5 out of 5
following a purchase from 22/05/2026
nothing to complain about, perfect article, fast delivery.
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Anita P.
Rating: 5 out of 5
following a purchase from 21/05/2026
Well received well packaged
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Jean Francois G.
Rating: 5 out of 5
following a purchase from 20/05/2026
super supplier to recommend
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Catherine B.
Rating: 5 out of 5
following a purchase from 20/05/2026
Nothing to say about the quality of the product, nor about the quick delivery times, correct prices. The only downside is that the edge of the package, which is secured with tape, was damaged and the red handle of the paella dish was scratched. The handles could have been protected by a light cardboard before being slipped into the shipping packaging, I did not want to refuse the package. Thank you.
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Frank R.
Rating: 5 out of 5
following a purchase from 19/05/2026
I have received my knives for the chopper finally, big issue with Colissimo, delivery scheduled for Friday, Saturday late afternoon nothing, I check the package tracking and they tell me delivery Wednesday, the problem is that I had fresh meat Thursday so 7 days have passed, well the meat goes to the trash, thanks to the post.
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Hubert B.
Rating: 5 out of 5
following a purchase from 19/05/2026
very good
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Joseph M.
Rating: 5 out of 5
following a purchase from 24/02/2026
serious in every sense of the word thank you
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Françoise S.
Rating: 5 out of 5
following a purchase from 17/05/2026
Fast delivery and impeccable product - as always!
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Joëlle P.
Rating: 5 out of 5
following a purchase from 17/05/2026
Product meets my expectations. Very fast delivery. Very satisfied
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Nicole S.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very happy with my order, I will place another one very soon. Thank you
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Bernard L.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very good the delivery person Very well packaged
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Georges V.
Rating: 5 out of 5
following a purchase from 18/05/2026
It's ok, nothing to report
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Anne Marie G.
Rating: 5 out of 5
following a purchase from 18/05/2026
Perfect delivery on time
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François F.
Rating: 5 out of 5
following a purchase from 18/05/2026
Perfect
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Corinne D.
Rating: 5 out of 5
following a purchase from 18/05/2026
Fast and careful delivery
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Pierre M.
Rating: 5 out of 5
following a purchase from 17/05/2026
Objects faithful to my expectations, very fast delivery.
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Richard C.
Rating: 5 out of 5
following a purchase from 17/05/2026
Great, very fast shipping, good quality furniture. Perfect...
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Jean Luc R.
Rating: 5 out of 5
following a purchase from 16/05/2026
Very good product
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Alexandre P.
Rating: 5 out of 5
following a purchase from 17/05/2026
Very good
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Sylvie G.
Rating: 5 out of 5
following a purchase from 15/05/2026
Perfect
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Jacques G.
Rating: 5 out of 5
following a purchase from 13/05/2026
Delivery as requested with the ordered items. But as La Poste encountered a problem... "Your package No. ********* entrusted to Tom Press unfortunately suffered a routing error and we are doing everything possible to get it back on track.". The package therefore arrived late and in poor condition, very likely dislocated in the sorting center. The vacuum bag packaging was torn and the bags hastily collected to be piled into the reinforced package with a lot of tape.
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Response from tompress.com
Hello,
Thank you very much for your 5-star rating and for your detailed feedback.
We are pleased that the ordered items meet your expectations. However, we are sorry to learn that your package encountered an incident during its delivery by La Poste and that it arrived in a damaged state.
Even though this type of problem occurs during transport, we fully understand your disappointment at receiving a damaged package. We hope, however, that the products remain in line with your expectations.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving an order. Our team is at your disposal to assist you and find an appropriate solution.
Thank you again for your trust.
Best regards,
The Tom Press team
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Jacques C.
Rating: 5 out of 5
following a purchase from 06/05/2026
ras
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Corinne G.
Rating: 5 out of 5
following a purchase from 13/05/2026
impeccable no remarks
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René G.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very good
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Jérome B.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very good
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Jean Pierre O.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very good shopping experience. Fast and careful shipping. Item meets my expectations. No unpleasant surprises. I recommend this seller.
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Kate W.
Rating: 5 out of 5
following a purchase from 14/05/2026
Perfect!
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Philippe L.
Rating: 5 out of 5
following a purchase from 13/05/2026
Very reasonable prices, package sent quickly and French company
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Carole H.
Rating: 5 out of 5
following a purchase from 14/05/2026
Great delivery speed!!!
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Nicolas T.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very satisfied with this purchase.
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Michel D.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good.
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Evelyne G.
Rating: 5 out of 5
following a purchase from 06/05/2026
Order received within the indicated time. Perfect
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Pascal L.
Rating: 5 out of 5
following a purchase from 13/05/2026
Fast delivery and quality as expected. No problems
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