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J
Rating: 5 out of 5
perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
The order taking, the carefully packaged parcel, and the reception are perfect
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V
Rating: 3 out of 5
Hello, the product is perfect, delivery delay of one day despite express delivery, useless product.
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Response from tompress.com
Hello,
We are pleased that the product has met your satisfaction.
We are, however, sorry for the delay encountered despite choosing express delivery and understand your disappointment. Your feedback has been taken into account to improve the quality of our delivery service.
Best regards,
Customer Service
Tom Press
We are pleased that the product has met your satisfaction.
We are, however, sorry for the delay encountered despite choosing express delivery and understand your disappointment. Your feedback has been taken into account to improve the quality of our delivery service.
Best regards,
Customer Service
Tom Press
G
Rating: 5 out of 5
10
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G
Rating: 5 out of 5
I am very happy with Tompress and satisfied, I will reorder when I need, thank you
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A
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Large selection of good products, very friendly staff (phone). Thank you
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J
Rating: 5 out of 5
order as usual. speed efficiency
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M
Rating: 5 out of 5
Incredible efficiency and great service!
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G
Rating: 5 out of 5
satisfied despite the slightly long delays.
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P
Rating: 5 out of 5
Correct order
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M
Rating: 5 out of 5
Order received quickly. I recommend
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C
Rating: 5 out of 5
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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M
Rating: 5 out of 5
Impeccable!.... Thank you....
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V
Rating: 5 out of 5
Effective and reliable
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X
Rating: 5 out of 5
Perfect. Thank you
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B
Rating: 5 out of 5
fast and compliant delivery times
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G
Rating: 5 out of 5
Super knife. And fast delivery.
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G
Rating: 5 out of 5
Extra
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M
Rating: 5 out of 5
It's perfect.
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A
Rating: 5 out of 5
Tom Press, always on top !!!!
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G
Rating: 5 out of 5
the box was broken but the merchandise was fine
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J
Rating: 5 out of 5
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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C
Rating: 5 out of 5
Received on time, product compliant. Thank you.
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C
Rating: 5 out of 5
Fast delivery and in line with my expectations. I recommend this site
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U
Rating: 5 out of 5
Excellent
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D
Rating: 2 out of 5
1 tooth damaged on pinion during reception but which will not have an impact during operation. But as a principle....
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Response from tompress.com
Hello,
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
5
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F
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
very well identical piece
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G
Rating: 5 out of 5
Only quality products on Tompress
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C
Rating: 5 out of 5
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
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F
Rating: 5 out of 5
very good quality
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V
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
everything arrived in perfect condition Thank you
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J
Rating: 3 out of 5
Ordered 2 months ago! Too long after the order before the acceptance of the order
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Response from tompress.com
Hello,
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
J
Rating: 2 out of 5
The product is not effective
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
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X
Rating: 5 out of 5
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
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