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M
Rating: 5 out of 5
10/10
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Everything is exactly as expected, I am very satisfied with my purchase! :)
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R
Rating: 5 out of 5
Bought a stainless steel Agnelli pan that has already been used. I am completely satisfied with the quality, the performance, the price (on sale), and the delivery.
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F
Rating: 5 out of 5
Perfect. Careful packaging, fast shipping, quality Le Creuset molds (like all Le Creuset products).
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E
Rating: 5 out of 5
Very fast delivery thank you
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
super as usual, impeccable delivery with a little less craft paper it would be two impeccable.
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M
Rating: 5 out of 5
Azerty
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S
Rating: 5 out of 5
Fast package reception. Package conforms with a book as a gift. Thank you
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A
Rating: 5 out of 5
very well
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect thank you
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M
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Fast delivery, quality product
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I
Rating: 5 out of 5
Good product, fast shipping
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Y
Rating: 5 out of 5
Very reactive, efficient and excellent value for money. Thank you for this transaction.
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M
Rating: 5 out of 5
As usual, fast and impeccable product
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E
Rating: 5 out of 5
Good value for money products, well packaged and delivered quickly. Serious company
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E
Rating: 5 out of 5
Package received well and products very well packaged.
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T
Rating: 5 out of 5
Perfect. Thank you soreze!
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P
Rating: 5 out of 5
Easy-to-access site and for orders as well. Fast delivery and quality packaging. High-end material. Thank you
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G
Rating: 5 out of 5
Very good human contact with your company during the order and organization of the delivery, it is very important for us.
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L
Rating: 5 out of 5
Fast and correct
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N
Rating: 5 out of 5
No mistakes! Fast shipping. Product as described. I recommend!!!
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E
Rating: 5 out of 5
Great as usual.
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M
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Tom Press is very professional, do not hesitate to call if there is a supply problem or otherwise. The people on the phone are exceptionally kind.
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J
Rating: 5 out of 5
Product conforms, perfect quality/price ratio
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P
Rating: 5 out of 5
Order processed and delivered quickly Item matching the description I recommend
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C
Rating: 2 out of 5
User manual too brief! Lacks a detailed explanation diagram of the product
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry that the user manual seemed too brief to you.
In order to provide you with a precise response and, if necessary, send you appropriate additional information, could you please let us know which item it is about?
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are sorry that the user manual seemed too brief to you.
In order to provide you with a precise response and, if necessary, send you appropriate additional information, could you please let us know which item it is about?
Best regards,
Customer Service
Tom Press
S
Rating: 5 out of 5
Impeccable
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B
Rating: 5 out of 5
Order received very quickly
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M
Rating: 5 out of 5
All good, thank you!
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A
Rating: 5 out of 5
Happy with my order, fast processing and delivery, packaging to be reinforced but no breakage!
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A
Rating: 5 out of 5
Good advice, satisfied with the product
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L
Rating: 5 out of 5
Tompress client for over 20 years, rather 30, I appreciate the quality of the products sold at a fair price and the promotions, clearance sales, etc. that allow you to win both on quality and prices.
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C
Rating: 5 out of 5
Very pleasant exchange with the staff to resolve a stock shortage issue. Satisfied with my purchases.
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D
Rating: 5 out of 5
Very good. Very fast. Excellent clearance prices.
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G
Rating: 5 out of 5
l
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C
Rating: 5 out of 5
Thank you for your products and the speed of the shipments. Best regards.
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