Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
5 16,9k 79% 4 2 834 13% 3 706 3% 2 409 2% 1 516 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 2, 3 and 5 stars

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RICHARD K.
Rating: 5 out of 5
following a purchase from 16/01/2024
ease of choice, fast delivery, very competitive price
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MAISON D.
Rating: 5 out of 5
following a purchase from 28/11/2023
nothing to redirect
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EARL L.
Rating: 5 out of 5
following a purchase from 04/01/2024
no problem
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JEAN-PAUL R.
Rating: 2 out of 5
following a purchase from 15/01/2024
Nothing to say about the funnel. The filters are too fine and clog up immediately, even with slightly cloudy pre-filtered liqueurs. Two days to filter 1 liter!
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Response from tompress.com

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

Filtration depends on a number of criteria, including the type of liquid, viscosity, level of impurities, etc.

When you make a purchase, you can contact our customer service department by phone or e-mail, Monday to Friday.
We always do our utmost to find the most satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.

TomPress
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DAMIEN F.
Rating: 5 out of 5
following a purchase from 03/01/2024
Very good book to learn the smoking technique
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MURIELLE T.
Rating: 5 out of 5
following a purchase from 29/12/2023
Fast, consistent quality
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DANIEL G.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very good product I recommend 100%.
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JEAN P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good
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ALAIN L.
Rating: 5 out of 5
following a purchase from 23/11/2023
I had no problems so nothing to say.
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RICHARD M.
Rating: 5 out of 5
following a purchase from 26/01/2024
Excellent product a little expensive but we are never disappointed
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BRUNO F.
Rating: 2 out of 5
following a purchase from 22/11/2023
I have no news about my order
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.

In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.

We are at your disposal by phone or e-mail from Monday to Friday.

We look forward to serving you again and providing you with a better experience.

We look forward to hearing from you.

Yours sincerely

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
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POTERIE A.
Rating: 5 out of 5
following a purchase from 12/12/2023
Still satisfied with tompress
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JEAN-MICHEL D.
Rating: 5 out of 5
following a purchase from 28/12/2023
Very good quality product
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PATRICIA B.
Rating: 5 out of 5
following a purchase from 18/01/2024
Parcel arrived as expected I'm delighted with my bamix very good product with a special offer which is not to be underestimated.
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JEAN M.
Rating: 5 out of 5
following a purchase from 15/01/2024
Nothing to say, perfect.
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ANDRE L.
Rating: 5 out of 5
following a purchase from 19/01/2024
fast preparation and delivery times . products correspond to my expectations . thank you very much
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EMMANUEL D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Perfect shaving
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JEAN-PIERRE L.
Rating: 5 out of 5
following a purchase from 28/11/2023
Top set, thanks
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MARC G.
Rating: 5 out of 5
following a purchase from 27/12/2023
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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RUCHOFRUIT (.
Rating: 5 out of 5
following a purchase from 19/12/2023
hassle-free ordering and delivery!
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MARC G.
Rating: 5 out of 5
following a purchase from 27/12/2023
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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MARC G.
Rating: 5 out of 5
following a purchase from 27/12/2023
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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FABIEN G.
Rating: 5 out of 5
following a purchase from 09/01/2024
The salesmen found a solution to fix it quickly. Super happy! Highly recommend
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JACQUES L.
Rating: 5 out of 5
following a purchase from 19/12/2023
Perfect. Just perfect.
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PHILIPPE M.
Rating: 5 out of 5
following a purchase from 03/01/2024
Very satisfied
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MORGANE G.
Rating: 5 out of 5
following a purchase from 08/01/2024
Quality products, fast delivery
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CHRISTIANE P.
Rating: 5 out of 5
following a purchase from 12/01/2024
Very satisfied very correct delivery Very good on everything
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MARTINE A.
Rating: 5 out of 5
following a purchase from 15/01/2024
Very professional
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GEORGES L.
Rating: 5 out of 5
following a purchase from 08/01/2024
I am very satisfied with the seriousness and professionalism of the company Tompress and the product corresponded perfectly to my needs.
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FERNANDO F.
Rating: 5 out of 5
following a purchase from 08/11/2023
Very good
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PIERRE M.
Rating: 5 out of 5
following a purchase from 12/12/2023
very satisfied
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ANNE S.
Rating: 5 out of 5
following a purchase from 19/12/2023
Quality device, as described, perfect delivery. I recommend it!
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MARIE-PIERRE V.
Rating: 5 out of 5
following a purchase from 03/01/2024
Fast shipping, and product as described. I recommend
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FLORENT J.
Rating: 5 out of 5
following a purchase from 22/11/2023
Quality product Efficient service Competitive price Thank you
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ANNE M.
Rating: 5 out of 5
following a purchase from 26/12/2023
We have known Tom Press for many years and are always very satisfied.
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JEREMY P.
Rating: 5 out of 5
following a purchase from 26/12/2023
very well
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STEPHANIE C.
Rating: 5 out of 5
following a purchase from 20/12/2023
I'm delighted with the knives I ordered and with the customer service, who did everything possible to ensure that my order arrived on time, despite a supplier shortage.
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FRANÇOISE S.
Rating: 5 out of 5
following a purchase from 18/12/2023
excellent quality, as described, fast delivery
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JEROME G.
Rating: 5 out of 5
following a purchase from 27/11/2023
Top.
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AHMED V.
Rating: 5 out of 5
following a purchase from 13/11/2023
not yet tried
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