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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Problem with an order, solution found very quickly. Impeccable customer service and excellent quality products.
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Rating: 3 out of 5
Fiberglass mat broke after 2h00 of use
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Response from tompress.com
Hello, We apologize for the inconvenience. Please send us a photo to [email protected] so that we can find a solution. Best regards.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Easy-to-access site. Well documented, well detailed and very clear. Article conforms to the order and delivery time very fast and respected.
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Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
Fast, relevant advice
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Rating: 5 out of 5
Received the parcel quickly, very well packaged, no chance of my terrine breaking because there was so much paper. If I need anything, I'll recommend the same site.
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Rating: 5 out of 5
super product and fast delivery, very happy with the product
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Rating: 5 out of 5
Perfect, order conformed, arrived in no time. Thank you
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Rating: 5 out of 5
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Rating: 5 out of 5
Easy site searches and fast delivery. Quality products
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Rating: 5 out of 5
The baking stone represents very good value for money. The order was processed and shipped very quickly and the packaging was well prepared to prevent damage.
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Rating: 5 out of 5
Reliability and speed
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Rating: 5 out of 5
VERY SERIOUS SITE VERY FAST DELIVERY IN RELAY POINT, WHICH IS VERY PRACTICAL. PERFECT
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Rating: 5 out of 5
my order arrived well packaged and in time in my mailbox i ordered faisselles and they are perfect i will not hesitate to place other orders on occasion
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Rating: 5 out of 5
Serious
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Rating: 5 out of 5
Formidable in every way
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Rating: 5 out of 5
Quality, compliant items. Fast delivery.
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Rating: 5 out of 5
Fast delivery, quality materials.
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Rating: 5 out of 5
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Rating: 2 out of 5
The labels crinkle, very thin compared to the one I bought previously, another brand, which unfortunately are no longer on sale. On the other hand, there's nothing to say about order tracking and delivery.
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Rating: 2 out of 5
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Response from tompress.com
Hello, we've noticed a dissatisfaction, can you tell us more? Can we help you? Best regards.
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Rating: 5 out of 5
Everything I have ordered is perfect. Your site and the recipes are also perfect. Thank you for everything.
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Rating: 5 out of 5
very good product
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Rating: 5 out of 5
fast and reliable service, thank you.
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast shipping. Quality products
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Rating: 5 out of 5
Fast, well-protected shipping
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I order quite regularly from Tom Press, and I've always received my orders fairly quickly, with the exception of rare out-of-stock items.
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Rating: 5 out of 5
Shipped quickly, product conforms
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Rating: 5 out of 5
fast delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
The order was processed quickly and accurately. The only downside is the lack of information on transport and parcel tracking. But that's more the fault of Colissimo, which doesn't update its delivery tracking sufficiently.
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Rating: 5 out of 5
Nothing to say all is perfect
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A
Rating: 5 out of 5
Good material fast delivery
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