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F
Rating: 5 out of 5
5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
very well identical piece
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G
Rating: 5 out of 5
Only quality products on Tompress
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C
Rating: 5 out of 5
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
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F
Rating: 5 out of 5
very good quality
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V
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
everything arrived in perfect condition Thank you
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J
Rating: 3 out of 5
Ordered 2 months ago! Too long after the order before the acceptance of the order
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Response from tompress.com
Hello,
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
J
Rating: 2 out of 5
The product is not effective
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
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X
Rating: 5 out of 5
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
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N
Rating: 5 out of 5
Very satisfied with the professionalism
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M
Rating: 2 out of 5
a bit long to process at Tompress, in online customer relations regarding the validation of the transfer (why propose it without attaching the instant transfer form ???)...but well the product arrived at the right place. I would have expected a more substantial packaging considering it is a plastic container, there was only a thin layer of transparent film.
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
F
Rating: 3 out of 5
Compliant
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the product meets your expectations.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are pleased that the product meets your expectations.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Good products
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N
Rating: 5 out of 5
Nothing to say Nickel very good product fast delivery
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C
Rating: 5 out of 5
Finally a site where you can talk to a human and not a machine, and on top of that, a very nice person. For me, who avoids online shopping as much as possible, unfortunately, we cannot escape it, and being able to chat remains important. Plus, I'm happy with my purchases.
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A
Rating: 5 out of 5
Satisfied
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C
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
Fast, perfect packaging. I recommend
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M
Rating: 5 out of 5
VERY GOOD
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J
Rating: 5 out of 5
package received after 3 days perfect packaging nothing to complain about.
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G
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Very well perfect
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D
Rating: 5 out of 5
Fast delivery and good quality product.
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F
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Good. Very fast
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D
Rating: 5 out of 5
5 stars
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J
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
very good product, fast delivery, serious site
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J
Rating: 5 out of 5
I highly recommend. Well-packaged items, perfectly matching the order and sent quickly. Very satisfied.
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B
Rating: 5 out of 5
Product conforms to the description, very good communication with the company, fast delivery. VERY GOOD!
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F
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Excellent
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O
Rating: 5 out of 5
Impeccable as usual
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M
Rating: 5 out of 5
very satisfied with the speed
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S
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Material conforms to the description and the order. Perfect
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