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A
Rating: 3 out of 5
Delivery time of more than a month because an item was out of stock at the supplier's and ended up not being available at all!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
unfortunately two small jars broke in the parcel
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Response from tompress.com
Hello, Could you please send us the packing slip with the reservation issued, so that we can take the necessary steps to claim compensation for the breakage? Please send all the details directly to Tom Press: [email protected] Kind regards.
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast... Packaging very good... Material as I expected. Thank you
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A
Rating: 5 out of 5
a clear site, products corresponding to my expectations, reasonable prices, fast delivery
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A
Rating: 5 out of 5
Very good service, delivery times respected
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
A warm welcome and reliable staff
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V
Rating: 5 out of 5
Great Garlic, well packaged and arrived quickly.
A
Rating: 5 out of 5
Perfect for cooking chestnuts. Too bad the motor heats up too much. To be continued in the long term
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V
Rating: 5 out of 5
Very helpful customer service and prompt responses and efficient delivery to UK
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Perfect delivery time...very good material.
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V
Rating: 5 out of 5
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A
Rating: 5 out of 5
Everything was perfect, from the quality of the shipment to the quality of the product, congratulations.
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A
Rating: 5 out of 5
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V
Rating: 5 out of 5
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A
Rating: 5 out of 5
very efficient service, fast delivery within the times proposed, TOM PRESS equipment remains a safe bet, I buy with confidence from your company.
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V
Rating: 5 out of 5
Very generous complaints policy. Thank you
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A
Rating: 5 out of 5
bonjour,entreprise respectueuse de ses clients,délai d'envoy très sérieux,bravo et merci à vous tous .
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A
Rating: 5 out of 5
Fast delivery; product corresponds to our order. Easy to use
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A
Rating: 3 out of 5
I would appreciate a message informing me of the delay in delivery.
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A
Rating: 5 out of 5
wide selection, fast shipping
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A
Rating: 5 out of 5
Great merchandise Lousy delivery. I had to go to the warehouse myself to pick up my parcel because after finding a delivery day and putting it off for a day, I never saw it arrive !!!!
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A
Rating: 5 out of 5
Attractive prices, very fast shipping. RAS
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A
Rating: 5 out of 5
TOP DELIVERY AND ON TIME
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A
Rating: 5 out of 5
all
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Items conform, fast delivery.
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A
Rating: 5 out of 5
Efficient and informative
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A
Rating: 5 out of 5
Perfectly matches my expectations
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Nothing in particular to add, very good service, fast, and an extraordinary choice not found elsewhere.
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A
Rating: 5 out of 5
Hello. Fast order processing. Quality of shipment. Catalog and other information enclosed.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
I've been ordering for years and I'm satisfied, but I'm sorry I don't have a catalog any more, although I understand that it should be discontinued for the good of the planet!
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Response from tompress.com
Hello, thank you for your understanding, we are continuing the theme catalogs available on the site. They are listed here: https://www.tompress.com/PS-voir_le_catalogue.aspx#catalogues See you soon.
A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Speed of shipment
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