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B
Rating: 5 out of 5
product meets my expectations
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very good. Matches the description.
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J
Rating: 3 out of 5
Product meets expectations. Not yet used. Product ordered in August 25, delivered in February 26. No information from Tom Press regarding the reasons for the delivery delay. A bit disappointed with Tom Press's customer service.
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Response from tompress.com
Hello,
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
In accordance with the description, very fast shipping, received on consignment, it's perfect.
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F
Rating: 5 out of 5
Excellent compliant product
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C
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
VERY GOOD
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B
Rating: 5 out of 5
Ultra fast delivery.
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D
Rating: 5 out of 5
Product quality price delay.
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J
Rating: 5 out of 5
Everything was perfect
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M
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Hello to the team I received my order quickly well packaged in very good condition! It perfectly meets my expectations good continuation to you..
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R
Rating: 5 out of 5
Excellent transaction.
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F
Rating: 5 out of 5
Order taken care of very quickly. Very friendly and very efficient contact. Thank you
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M
Rating: 5 out of 5
great
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P
Rating: 5 out of 5
In line with my wishes
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L
Rating: 5 out of 5
Quality products I recommend and fast delivery
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P
Rating: 5 out of 5
Very good product, very interesting and a lot of quality choices
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F
Rating: 5 out of 5
I received the package (2 vacuum sealer gaskets) very quickly, but upon receipt, one product was pinched! I made a complaint and after some email exchanges and supporting photos, I received the new gasket with apologies. Now everything is back to normal and my vacuum sealer has regained its second youth... THANK YOU to Tompress and especially to the after-sales service team.
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G
Rating: 5 out of 5
well received close-cropped
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M
Rating: 5 out of 5
very good and I found what I needed
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M
Rating: 5 out of 5
Order received on time, well packaged, product conforms, we are waiting to taste the sausages
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C
Rating: 5 out of 5
Good reception, correct packaging
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E
Rating: 5 out of 5
Product conforms, careful and fast shipping, perfect
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F
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Like Ab RAS
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D
Rating: 5 out of 5
Very serious
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D
Rating: 3 out of 5
Everything went well I received my item however I paid for the item twice when I only wanted one
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Response from tompress.com
Hello,
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
Rad
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A
Rating: 2 out of 5
I realized that my frying pan could not be used on induction after seeing the label there was an indication error on your site. I am waiting to be contacted again to see what to do next
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Response from tompress.com
Hello,
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,
Customer Service
Tom Press
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,
Customer Service
Tom Press
P
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Ras
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N
Rating: 5 out of 5
good product received quickly
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L
Rating: 5 out of 5
good fast delivery
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R
Rating: 5 out of 5
Ras
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Good evening products, fast delivery
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A
Rating: 5 out of 5
Product conforms to my order, fast delivery. Thank you
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R
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect, meets my expectations
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