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M
Rating: 5 out of 5
Everything is ok
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
5x5
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C
Rating: 5 out of 5
Fast delivery, quality product.
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J
Rating: 5 out of 5
Very satisfied
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N
Rating: 5 out of 5
excellent products and Europeans!!
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F
Rating: 5 out of 5
I recommend a serious company that can be reached by phone
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A
Rating: 5 out of 5
Product perfectly matching my expectations
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T
Rating: 5 out of 5
Very serious company, to recommend without any worries.
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P
Rating: 5 out of 5
serious seller
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S
Rating: 5 out of 5
Very quickly shipped and very good recipes, I recommend
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A
Rating: 5 out of 5
Fast delivery, and in good condition
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P
Rating: 5 out of 5
At the top
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C
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Very good experience
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L
Rating: 5 out of 5
Items conforming to the order and delivered to the relay point as agreed.
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A
Rating: 5 out of 5
Very good, nothing to complain about
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G
Rating: 5 out of 5
First experience rather satisfied.
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A
Rating: 5 out of 5
nothing to complain about compliant
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S
Rating: 5 out of 5
Delighted with my order, very efficient customer service unlike what I had read previously. Very serious site.
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T
Rating: 5 out of 5
I had a package departure problem resolved very quickly by contacting customer service. I validate the 5 stars.
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G
Rating: 5 out of 5
product conforms to the order
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M
Rating: 5 out of 5
Great service.
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R
Rating: 5 out of 5
In line with what I wanted. Good material
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M
Rating: 5 out of 5
Very happy, excellent plancha, unbeatable price, French quality. And super fast delivery. A thousand thanks
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C
Rating: 5 out of 5
exactly corresponds to what I ordered! Thank you!
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S
Rating: 5 out of 5
Very good, beautiful products at sweet prices
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C
Rating: 5 out of 5
top.
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R
Rating: 5 out of 5
Perfect delivery
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D
Rating: 5 out of 5
fast delivery. package well packaged.
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L
Rating: 5 out of 5
Perfect
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P
Rating: 2 out of 5
Packing a clay dish with a cast iron pot in the same package was a mistake. Result broken dish and delivery person who shifts the blame
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Response from tompress.com
Hello,
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service is waiting for your feedback regarding the report established with the carrier in order to process your complaint file.
Best regards,
Customer Service
Tom Press
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service is waiting for your feedback regarding the report established with the carrier in order to process your complaint file.
Best regards,
Customer Service
Tom Press
F
Rating: 5 out of 5
I have gone through these three books on cured products, charcuterie, etc. They are full of varied and appetizing recipes. The recipes are simple to make. I have already prepared a recipe inspired by these books: The delicious sausage cake.
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G
Rating: 5 out of 5
In accordance with the order
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F
Rating: 5 out of 5
Excellent
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B
Rating: 5 out of 5
Very well, thank you very much
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G
Rating: 5 out of 5
The package arrived open but after checking it was complete and in good condition
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Y
Rating: 5 out of 5
Package received in excellent condition with products that meet our expectations, beautiful quality.
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F
Rating: 5 out of 5
Satisfied with the service and the purchased material
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J
Rating: 5 out of 5
Well received. Practical device. Very reasonable delivery times. Competitive prices compared to more well-known sites offering the same equipment.
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J
Rating: 3 out of 5
I received two orders from Tompress since the beginning of December, the material meets expectations... however, the delivery leaves something to be desired for the first one in December, a day and time were set... no one showed up, the delivery was made a few days later. For the second delivery in January, an appointment was made, we were at home, the message saying we were absent arrived, the delivery person did come (photo as proof) but he returned the next day.
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Response from tompress.com
Hello,
Thank you for your feedback.
We take note of your comment regarding the delivery time, in order to provide you with a better experience.
We apologize for the inconvenience caused.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We take note of your comment regarding the delivery time, in order to provide you with a better experience.
We apologize for the inconvenience caused.
Best regards,
Customer Service
Tom Press