The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
My order arrived quickly and undamaged, the customer service responds almost immediately to queries, and the range of goods and the quality of the products are excellent, only the relatively high shipping costs prevent a full 5-star rating, I am satisfied, gladly again!!!
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Acheteur Vérifié
Rating: 5 out of 5
The equipment arrived in good condition, and seems to be of very good quality. Well, it's a bit expensive, but the quality seems to justify it. By the way, congratulations on your superb quality of service, and the little handwritten note that accompanies the order. It's really nice to feel a team that listens to the customer... it's a change from a lot of suppliers. Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
Perfect for everything, from start to finish. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Product meets expectations
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Acheteur Vérifié
Rating: 5 out of 5
Your site is very well done and the merchandise corresponds to the description. I just have a problem with the customer account, often it does not recognize my email address or my password. I had to recreate it, so I lost data.
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Acheteur Vérifié
Rating: 5 out of 5
very good product
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Acheteur Vérifié
Rating: 5 out of 5
Satisfied as always, quality products at a fair price.
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery and products that met my expectations
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Acheteur Vérifié
Rating: 5 out of 5
Excellent product range, customer service and delivery - very happy.
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Acheteur Vérifié
Rating: 5 out of 5
Very good book
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Acheteur Vérifié
Rating: 5 out of 5
Delivery as ordered. RAS
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Quality and speed, suitable for the request made. Good day and thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Everything was perfect for me. I would recommend with pleasure. Thank you very much. Good day to the Tompress team.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 3 out of 5
Product conforms to order. Packaging in good condition, although the stainless steel side plates were a little warped. Assembly instructions in Italian and assembly plan not easy to read. A user manual is missing.
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Response from tompress.com
Hello, I'm sorry, but I've just sent you the installation and operating instructions in French. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect on time
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Acheteur Vérifié
Rating: 5 out of 5
1st experience but certainly not the last! The card accompanying the book is very nice.
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Acheteur Vérifié
Rating: 5 out of 5
Super, the item is exactly what I expected, very good material. Delay a little long (because of the difficult supply with covid), packaging and transport very good. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Fast service and responsive bag. Product as described.
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Acheteur Vérifié
Rating: 5 out of 5
I had forgotten to order the grills for my smokehouse, the salesman put them aside for me so that I would be sure to receive them, and two days later they were delivered to me. Thank you Tom Press!
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Acheteur Vérifié
Rating: 5 out of 5
Always impeccable for everything nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
Product Meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
a little expensive but quality products.
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Acheteur Vérifié
Rating: 5 out of 5
I discovered tompress through an uncle and I'm very happy with this site.
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Acheteur Vérifié
Rating: 3 out of 5
I'm sorry I wasn't offered an exchange in an equivalent size rather than a brand equivalent but smaller, even if the quality is there, it's also a bit my fault, since I didn't think of it either (too bad for the manufacturing stoppage).
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Acheteur Vérifié
Rating: 5 out of 5
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
short
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Acheteur Vérifié
Rating: 5 out of 5
Nothing negative to say. I'm completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 3 out of 5
the device is of very poor quality, both in terms of mechanical construction and general finish.
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Response from tompress.com
Hello, the stand for the appliance was damaged. Our after-sales service sent you a new stand immediately. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
I've tried making rolls, and they're perfect. They're beautiful and tasty!
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Acheteur Vérifié
Rating: 5 out of 5
We're doing fine.
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Acheteur Vérifié
Rating: 5 out of 5
Quality product delivered as expected. Nothing more to say
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Acheteur Vérifié
Rating: 5 out of 5
I am very happy with my delivery and its contents, I will certainly make other purchases on this site soon.
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Acheteur Vérifié
Rating: 5 out of 5
book I was looking for very well done very explicit
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Acheteur Vérifié
Rating: 5 out of 5
Fast and reliable, compliant product
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