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A
Rating: 5 out of 5
Very good product quality and responsiveness.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
good quality, compliant product
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A
Rating: 5 out of 5
delivery very good, packaging very good
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A
Rating: 5 out of 5
reliable company, sells excellent products, meets its deadlines, responsive after-sales service. I recommend them.
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A
Rating: 5 out of 5
Very good, fast and efficient
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A
Rating: 5 out of 5
yes very good no remarks perfect
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A
Rating: 5 out of 5
Hello Everything was in accordance with my request.
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A
Rating: 5 out of 5
material always conforms to expectations delivery times very short I recommend this company
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A
Rating: 5 out of 5
Perfect from A to Z. Special mention for the telephone reception.
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A
Rating: 5 out of 5
always a great product
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A
Rating: 5 out of 5
Great, invoicing exclusive of VAT for shipment to Switzerland, then Swiss VAT and customs clearance tax to be paid on receipt...
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A
Rating: 5 out of 5
Perfect delivery. Everything is in order. Very responsive customer service. Always available on the phone, very friendly. I am very happy. But be careful when ordering, check that it is in stock, because I have two orders, one since January 25 and still not delivered.
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A
Rating: 5 out of 5
An instruction manual tailored to the machine (unpacking, start-up, use) would have been welcome.
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Response from tompress.com
Hello, we're sorry, but we're sending you the instructions today. Best regards.
A
Rating: 5 out of 5
Very satisfied with the welcome I received on the phone.
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A
Rating: 5 out of 5
fast and efficient
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A
Rating: 5 out of 5
Delivery is super fast.
I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
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I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
A
Rating: 5 out of 5
Conforms to my expectations... Very good order tracking... Goods very carefully packaged... Very satisfied.
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A
Rating: 5 out of 5
Great products Bravo and looking forward to seeing you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, product meets my expectations
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
It's only a book so it's fine, we'll see when I order some of the products I'm going to need.
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A
Rating: 5 out of 5
Excellent in every way!
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A
Rating: 5 out of 5
As usual, everything went smoothly and the quality was top-notch.
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A
Rating: 5 out of 5
Products conform to my order, super fast delivery. Very satisfied with my first order, I will come back to you.
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A
Rating: 3 out of 5
Very fast delivery but packaging so inconsistent that the tool handle was twisted during transport The 15% discount leaves the tool twisted ...
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A
Rating: 5 out of 5
good product and very good service
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A
Rating: 5 out of 5
High-performance machine, used 2/3 times a year. Good value for money.
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A
Rating: 3 out of 5
Very long delivery due to a product being out of stock. 4 pots broken. obliged to phone for delivery time....
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Response from tompress.com
Hello, Did you report the breakage to the carrier? Please inform our customer service department so that they can take the necessary steps. Best regards.
A
Rating: 5 out of 5
Carefully packaged product delivered promptly
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A
Rating: 5 out of 5
Quality material Satisfied with my purchase Fast delivery on time
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Beautiful tableware...Made in France
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A
Rating: 5 out of 5
The corer hasn't been used yet, as it's still winter.
The machine is in order, but why does it need to be tinned? I have some very old machines in my cellar that I use. They're cast-iron, they don't rust, they're not tin-plated. The photos on the Internet aren't very accurate. You can't see the quality of the screw (plastic or metal).
M.P.
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The machine is in order, but why does it need to be tinned? I have some very old machines in my cellar that I use. They're cast-iron, they don't rust, they're not tin-plated. The photos on the Internet aren't very accurate. You can't see the quality of the screw (plastic or metal).
M.P.
Response from tompress.com
Hello, Tinning is used to limit corrosion of cast iron, which is porous. The manifold and hopper are in stainless steel, the screw is in double-tinned cast iron. Best regards.
A
Rating: 5 out of 5
GREAT SITE AND VERY RESPONSIVE CUSTOMER SERVICE.
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A
Rating: 5 out of 5
everything was as described: product and delivery.
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A
Rating: 5 out of 5
Ordered on Sunday, received on Wednesday, beautiful second-hand barrel, perfect for a terrace decoration.
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A
Rating: 5 out of 5
fast very well packed good quality
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A
Rating: 5 out of 5
Nothing to say, perfect
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A
Rating: 2 out of 5
The order arrived 6 months later without any explanation, the goods were badly packed and therefore arrived damaged... a broken jar...
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Response from tompress.com
Hello, You have ordered items that were unavailable at the time of ordering, the production of the glass has been extremely delayed and we are very sorry for this, I do not see the report of the breakage during delivery, please contact our customer service as soon as possible. Best regards.