The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I'm very happy with my first order from tompress. I didn't know the company before and found exactly what I was looking for on the site. Customer service is impeccable. Living in England, I received my order in 5 days, including a weekend, with no additional delivery charges. Many thanks, Catherine.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to report, quite the contrary
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Acheteur Vérifié
Rating: 5 out of 5
So happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
My only complaint is the huge discrepancy between the advertised delivery time and the actual delivery time (15 days), but above all the lack of communication on the significant extension of this time (a little information by e-mail would have been appreciated)! On the other hand, I was surprised by the speed of the reply by telephone and I appreciated the delivery by post (public service in the countryside).
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Acheteur Vérifié
Rating: 5 out of 5
Very serious store and always ready to listen, the quality of your products is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
all very well
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Verifizierter Käufer
Rating: 2 out of 5
I have not yet received any goods! I ordered and paid 15 days ago, so I can only give one star for the delivery. Likewise for the goods, as I have no goods. Communication with customer service in German is difficult.
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Response from tompress.com
Hello, your parcel has left, tracking is available at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=CB547896297FR Cordially.
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Acheteur vérifié
Rating: 5 out of 5
Just what I needed
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Acheteur Vérifié
Rating: 5 out of 5
Everything went very well, just like last time.
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Acheteur Vérifié
Rating: 5 out of 5
professional organization and follow-up
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Acheteur vérifié
Rating: 3 out of 5
The 20 cm lid doesn't fit properly on the Agnelli pan, due to the pan's handle (which is angled too high).
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Response from tompress.com
Hello, If the item does not fit, you can ask to return it. Please do not hesitate to contact our customer service at [email protected] or +33563714499. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
After having placed an order on the site of fresh products (casings) and believing (naively) the BIG WRITE promising a delivery in 48h+24h. Result, order on 6/11 shipped on 12/11 only 6 days later (Thursday to Tuesday) arrived 13 days after order 19/11, lost at the parcel center in Marseille. The after-sales service was EXECRABLE, telling me to read the conditions of sale. 95% of shipments arrive within 4 days.
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Response from tompress.com
Hello, You ordered on Friday late afternoon, so it was dispatched the next working day: Monday. According to the tracking system, your order was delivered on Thursday. If you wish, you can choose 24-hour delivery via Chronopost or France Express. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good. Item conforms to specifications and delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. A little expensive given its mechanical simplicity.
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Acheteur Vérifié
Rating: 5 out of 5
product delivered on a damaged pallet but the packaging was intact and the goods impeccable. R.A.S
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Acheteur Vérifié
Rating: 5 out of 5
Very good service nothing to say just good
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compratore verificato
Rating: 5 out of 5
My purchase arrived quickly and in excellent condition.
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. All is well. I recommend it often.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
very good service, fast delivery, very well packaged goods. i tested the mincer with meats, even nervous, it goes, great.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, fast.
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Acheteur Vérifié
Rating: 5 out of 5
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
fast and efficient. order validated after confirming product compatibility with the seller by telephone.
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable service Top equipment Very satisfied with this order
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Acheteur Vérifié
Rating: 5 out of 5
to better indicate the contents of the box, you really have to dig to the bottom.
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Acheteur Vérifié
Rating: 5 out of 5
as described. Delivery times respected; fragile items well packaged. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
the parcel arrived very well packed
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Acheteur Vérifié
Rating: 3 out of 5
Hello, Fast delivery but two broken pots... Sincerely,
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Response from tompress.com
Hello, Have you informed our after-sales service? Please contact us on 05 63 71 44 99 or [email protected]. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Item conforms to specifications and is well packaged, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Congratulations on your international presence and your catalog, which showcases local products. It's a shame you're so far away.
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Acheteur Vérifié
Rating: 5 out of 5
Given the range of your products and your service, I would certainly be a customer of yours. now some of your products are a little more expensive. see you soon.
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Acheteur Vérifié
Rating: 5 out of 5
well
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Acheteur Vérifié
Rating: 5 out of 5
A very professional welcome, thanks to the switchboard staff.
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Acheteur Vérifié
Rating: 5 out of 5
I know the quality of your products because I've been a customer for several years.
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Acheteur Vérifié
Rating: 5 out of 5
Just perfect
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Serious dealer, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
interesting book)
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. Fully satisfied
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