The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I had to call tompress to find out that an item was not in stock and that my parcel was on hold. Delivery was late and to the wrong address.
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Response from tompress.com
Hello, The delivery times are indicated on each item and given on the order confirmation e-mail sent to you on 13/10. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
The clamp doesn't work, because the vice isn't really straight. Even if we tinkered with a wedge, we couldn't fix the device to a table. The screw got stuck in the clamp. It took us several hours to unblock it. And now it's the crank that won't unscrew, even with degreaser. In short, nothing works properly. 140 and a lot of energy wasted.
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Response from tompress.com
Hello, Did you cook the chestnuts thoroughly and remove the shell before putting them through the peeler? Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
Delivery point selection malfunction on the parcel relay page. Only addresses on the drop-down menu were accessible, no way to select addresses on the map.
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Acheteur Vérifié
Rating: 5 out of 5
Everything was perfect! Very fast delivery! Pleasant customer service, very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
Second order satisfied with material fast delivery RAS
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Acheteur Vérifié
Rating: 5 out of 5
As always, express delivery, quality products, completely in line with the descriptions and our expectations. I fully recommend Tompress for its choice, responsiveness and customer service!
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Acheteur Vérifié
Rating: 5 out of 5
for top-quality homemade
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V
Verified Buyer
Rating: 5 out of 5
An excellent experience. The item is just what I needed. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
package could have been better packaged...lucky nothing was broken in transit...otherwise very happy with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
very professional deliveryman waited until the parcel had been unpacked and checked.
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Acheteur Vérifié
Rating: 5 out of 5
super product
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Very good service with phone call to announce missing item
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Acheteur Vérifié
Rating: 5 out of 5
perfect for quality and speed as with all online purchases shipping costs are exaggerated
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Acheteur Vérifié
Rating: 5 out of 5
Quality product and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
Order processed very quickly and delivered within 3 days to Corsica. Great
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Acheteur Vérifié
Rating: 5 out of 5
Order delivered fairly quickly and well packaged. Company to be recommended.
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Acheteur Vérifié
Rating: 5 out of 5
Fast and well packaged goods. Very good
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Acheteur Vérifié
Rating: 5 out of 5
Top delivery, well-packaged and well-finished product. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery and completely satisfied with this juicer after the 1st use.
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Acheteur Vérifié
Rating: 5 out of 5
The jam funnel is great for filling different types of jars.
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Acheteur Vérifié
Rating: 5 out of 5
good quality article and on time
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
the product suits me perfectly for making steak chops
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Acheteur Vérifié
Rating: 5 out of 5
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
Order delivered promptly, excellent packaging
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Acheteur Vérifié
Rating: 5 out of 5
The product corresponds to my expectations and the follow-up of my order went well.
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Compratore Verificato
Rating: 5 out of 5
I found professionalism and efficiency.
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Response from tompress.com
Good morning, thank you very much. We are available for any needs CUSTOMPRESS CUSTOMER SERVICE ITALY
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Acheteur Vérifié
Rating: 5 out of 5
No problem with your company, always perfect
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Acheteur Vérifié
Rating: 5 out of 5
perfect in every way.
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Acheteur Vérifié
Rating: 3 out of 5
Order placed on 31/07 and delivered mid-October, that's a long time despite repeated calls to customer service who told me to be patient and that I would receive the parcel within 10 days.... It's a shame to offer products for sale that you don't have in stock... And no compensation was offered...
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Response from tompress.com
Hello, We apologize for the fact that some of our supplies are still heavily affected by the current health situation. Kind regards.
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Acheteur Vérifié
Rating: 5 out of 5
I really like your range, the only complaint and what stops me the most are the prices!
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Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Acheteur Vérifié
Rating: 2 out of 5
I ordered an 80 cm brooch and they delivered a 60 cm one.
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Response from tompress.com
Hello, which dimension did you take? Total length: 80 cm. Useful length (basket length): 60 cm. Please get back to us if necessary. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Material as expected
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Acheteur Vérifié
Rating: 5 out of 5
Hello great in every way
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Acheteur Vérifié
Rating: 5 out of 5
for a 1st order, everything was perfect, to be continued!
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