Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 3 and 5 stars

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N
Nadia S.
Rating: 5 out of 5
following a purchase from 19/01/2026
It's very serious, fast delivery, very happy
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L
Lydie J.
Rating: 2 out of 5
following a purchase from 19/01/2026
Hello, I am annoyed because the merchandise has arrived but I have a problem with it. I have asked questions to the return service and I am waiting for a response. So I cannot give a review today!
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Response from tompress.com
Hello,
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,

Customer Service
Tom Press
A
Amelie C.
Rating: 5 out of 5
following a purchase from 19/01/2026
Fast and careful delivery. The food cans arrived in very good condition.
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D
Damien D.
Rating: 5 out of 5
following a purchase from 19/01/2026
Product as described and delivered very quickly.
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J
Josephine L.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very very satisfied
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M
Marcel L.
Rating: 5 out of 5
following a purchase from 17/01/2026
Rad everything is fine
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M
Marie-France E.
Rating: 5 out of 5
following a purchase from 18/01/2026
VERY SATISFIED
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M
Marcel C.
Rating: 5 out of 5
following a purchase from 19/01/2026
I hope the device is effective and that it will scare away pests.
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E
Eric M.
Rating: 5 out of 5
following a purchase from 17/01/2026
Order as described, fast delivery
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C
Claudine G.
Rating: 5 out of 5
following a purchase from 17/01/2026
Package received without damage. I still love Tompress products!
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A
Alain B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Very good site I recommend
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C
Catherine C.
Rating: 5 out of 5
following a purchase from 18/01/2026
Received on time and in good condition. I recommend.
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P
Pierre F.
Rating: 5 out of 5
following a purchase from 17/01/2026
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
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Y
Yves R.
Rating: 5 out of 5
following a purchase from 17/01/2026
Package received very quickly and ordered material is perfect.
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M
Marie-Hélène P.
Rating: 5 out of 5
following a purchase from 16/01/2026
Ok
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C
Claire M.
Rating: 5 out of 5
following a purchase from 16/01/2026
Compliant object and fast delivery
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R
Rene F.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 17/01/2026
Fast delivery and compliant material. Careful packaging. I recommend.
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J
Joseph L.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good
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D
Didier T.
Rating: 5 out of 5
following a purchase from 15/01/2026
R A S
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R
Romain S.
Rating: 5 out of 5
following a purchase from 14/01/2026
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
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S
Sylvie D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
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Response from tompress.com
Hello,
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,

Customer Service
Tom Press
M
Marc R.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast delivery to pickup points, quality products.
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F
Fabrice P.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very well packaged parcel and received very quickly
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C
Carole D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Excellent contact, and very satisfied with the order and delivery times. I recommend this site.
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V
Véronique P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 16/01/2026
good value for money
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M
Maria Teresa D.
Rating: 5 out of 5
following a purchase from 16/01/2026
At the top! Compliant with my needs Thank you
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F
Franck A.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good
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J
Jean-Louis B.
Rating: 2 out of 5
following a purchase from 15/01/2026
No worries about the product. Small joke However, the box (small size) was open, no tape on the opening. The product could have fallen.
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Response from tompress.com
Hello,

Thank you for your feedback and we are pleased to hear that you are satisfied with the product.
We do take note of your comment regarding the received package being open and the absence of tape.
Please excuse us for this inconvenience.
Best regards,

Customer Service
Tom Press
A
Annie R.
Rating: 3 out of 5
following a purchase from 08/01/2026
I received a damaged product, how can I change it. Thank you in advance
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Response from tompress.com
Hello,

Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,

Customer Service
Tom Press
A
Amandine Y.
Rating: 5 out of 5
following a purchase from 15/01/2026
Top
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V
Valérie T.
Rating: 5 out of 5
following a purchase from 15/01/2026
The order was placed without difficulty
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M
Mathieu P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Nothing
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S
Serge C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good
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C
Carole V.
Rating: 5 out of 5
following a purchase from 10/01/2026
The entire range of products is quite satisfactory.
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B
Bernard D.
Rating: 5 out of 5
following a purchase from 14/01/2026
impeccable good product good company
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P
Paul V.
Rating: 5 out of 5
following a purchase from 14/01/2026
Just as expected. Thank you
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F
Francoise K.
Rating: 5 out of 5
following a purchase from 15/01/2026
corresponds exactly to what I was looking for
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D
Delphine B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Everything is perfect as usual
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