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A
Rating: 5 out of 5
Fast delivery despite sanitary conditions.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Completely satisfied. Thank you!
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A
Rating: 5 out of 5
late delivery but I understand with covid 19 otherwise nothing to complain about
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A
Rating: 5 out of 5
Fast delivery, very good site, I recommend it!
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A
Rating: 5 out of 5
Very happy with the material, products and service.
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A
Rating: 5 out of 5
I ordered flour, impossible to find elsewhere. Ordering is simple and smooth, tracking is top-notch, delivery is perfect and quite fast in these times. I'm really pleased with this site.
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Response from tompress.com
Thank you very much, it's our pleasure.
A
Rating: 5 out of 5
Very satisfied with my order. I highly recommend this site...
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A
Rating: 2 out of 5
Hello, I still haven't received my delivery and the previous ones arrived twice. Sincerely Mr Viallard
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Response from tompress.com
Hello, Parcel delivered on 16/04/2020. Best regards.
A
Rating: 5 out of 5
Impeccable, nothing to add
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A
Rating: 5 out of 5
Very good, fast delivery. Packaging very good
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A
Rating: 5 out of 5
given the circumstances, I'm not sure the question about delivery is relevant? I put TB anyway Cdlt
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Response from tompress.com
Thank you very much. Apart from the unusually long lead time, given the constraints of the containment and the epidemic, the quality of the delivery can be noted without any problem.
A
Rating: 5 out of 5
Hello, I'm already a customer and always satisfied, this is a first for flour type 55 in 5 kg, no more for me to buy it in supermarkets, the quality is not comparable, so I say to you next order, thank you.
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Response from tompress.com
Thank you very much.
A
Rating: 3 out of 5
Unfortunately I am unable to give my opinion as I have not received the goods! Of course there are very special conditions at the moment and it is possible that the problems will continue. However, in the event of non-receipt, do you plan to reimburse me? Even if I follow the track of the parcel on the link you sent me, which goes to the post office, there is no advance.
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Response from tompress.com
Hello, Your parcel was delivered on 15/04/2020. Best regards.
A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Goods well packed. Delivery ok.
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A
Rating: 5 out of 5
Thanks for everything!
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A
Rating: 2 out of 5
Not yet recut
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Response from tompress.com
Hello, Yes, but the parcel did arrive in Switzerland. Customs clearance is taking longer in the current climate. Best regards.
A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Delivery delayed due to Covid but excellent products as usual.
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A
Rating: 5 out of 5
Despite the current very difficult situation, the service is still efficient: very good products, top packaging, and fast, efficient delivery, with follow-up Bravo to the team! I've already recommended the site to friends and family who have also placed orders.
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Response from tompress.com
Thank you very much, we hope everything is going well for those around you too.
A
Rating: 5 out of 5
I have received everything in perfect condition and very good follow-up nothing to say
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A
Rating: 3 out of 5
Thank you
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Response from tompress.com
Thanks, but the rating for Tom Press is still average...
A
Rating: 5 out of 5
Superb site with many items, shipping super fast and neat. I recommend very soon ^^.
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A
Rating: 5 out of 5
Everything conforms to expected quality
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A
Rating: 5 out of 5
Fast delivery despite the confinement. Great merchandise. Thank you.
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A
Rating: 5 out of 5
thank you perfect
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A
Rating: 5 out of 5
We wanted something effective and durable. It seems to us that both will be achieved. The price, if it is indeed long-lasting, will be forgotten...
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A
Rating: 5 out of 5
Serious sales website. Eco-Frendly packaging. And very typical do-it-yourself""
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A
Rating: 5 out of 5
Excellent service. Fast and accurate shipping. Product conforms to description.
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A
Rating: 5 out of 5
order shipped quickly despite current problems.
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C
Rating: 5 out of 5
Highest quality material and well-shaped shapes that are practical and durable
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A
Rating: 5 out of 5
perfect service. Just too much packaging waste. Perhaps try to find cartons more suited to the size of the items shipped to waste less stuffing paper? Thanks to the very attentive and personalized customer service.
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A
Rating: 5 out of 5
Sorry, but I have not yet received my jars. Your survey arrived before my parcel so I couldn't give my opinion. But I am satisfied now that I have received it. Sincerely
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A
Rating: 5 out of 5
Top fast efficient
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
No problems encountered.
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 2 out of 5
The order was picked up by the post office on Wednesday April 8. The tracking has not changed since then - so no scan - as if the package was lost. Not delivered 10 days after the order there is something to worry about!!!
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Response from tompress.com
Hello, Your parcel is on its way. Postal delays are considerably longer at this time of year. Rest assured, it's on its way. Best regards.
A
Rating: 5 out of 5
VERY GOOD PRODUCT
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A
Rating: 5 out of 5
Super fast delivery, super well packaged parcel and super responsive telephone customer service. I will order again and recommend this site.
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