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A
Rating: 5 out of 5
Very good after-sales service very nice catalog to recommend
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast, efficient site.
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A
Rating: 5 out of 5
After a first use, I can say that I'm satisfied with this order. I'll have to wait and see. One small difficulty during initial assembly: the direction of the chopper, which is positioned behind the grid. Everything else went smoothly.
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A
Rating: 5 out of 5
Fast delivery and very well packaged
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A
Rating: 5 out of 5
Article delivered quickly in very good conditions Service and start seille perfect
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A
Rating: 5 out of 5
error-free order and fast, trouble-free delivery thank you
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A
Rating: 2 out of 5
despite a parcel in good external condition, i.e. not unpacked on the spot, i had the unpleasant surprise of discovering one of the feeders broken into 2 pieces. it was glued back together, but it's a shame all the same.
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Response from tompress.com
Hello, Thank you for sending us a photo of the feeder, don't wait for the satisfaction request, let us know about any incident directly and as soon as possible. You will receive an e-mail with the file reference. Best regards.
A
Rating: 5 out of 5
I bought a professional sous-vide machine on special offer. Everything was quick and easy
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A
Rating: 5 out of 5
Perfect.
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V
Rating: 2 out of 5
The quality of the workmanship was catastrophic - the drawer runners, like everything else, were just stapled together. After unpacking, I had almost all the strips torn out on at least one side and they were hanging down. I have now screwed everything together myself, but now you can already see that the stapled drawers will also soon come apart. Never again. I have not tried customer service
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Response from tompress.com
Hello, we apologize for informing the manufacturer. Best regards
A
Rating: 5 out of 5
Very good house, still a small sin, the management of stock orders
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A
Rating: 5 out of 5
Very good, but the last sawdust I bought is much wetter than usual.
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Response from tompress.com
Hello, indeed, it has just been produced. You can dry it in the sun or in front of a heat source before use. Best regards.
A
Rating: 5 out of 5
Very pleasant and accommodating telephone reception.
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A
Rating: 5 out of 5
Fast delivery. Very well packaged, arrived intact. So far I'm very satisfied with the furniture itself, it seems solid and totally corresponds to the description and photos. I would have liked, however, not to have had the numerous leaflets in addition to the furniture in the parcel (calendar, various ads, etc.).
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Response from tompress.com
Hello, I've got it. Best regards.
A
Rating: 5 out of 5
EVERYTHING IS PERFECT
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A
Rating: 5 out of 5
Product conforms, really nothing to say. Thank you
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A
Rating: 2 out of 5
The product received does not correspond to the screen view on the site. The supplier has replied that the screen view is not contractual. How can I place a serious order on this site?
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Response from tompress.com
Hello, Our apologies, as agreed, we are waiting for the article to be returned. Best regards.
A
Rating: 5 out of 5
Always on top
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A
Rating: 5 out of 5
Perfect Perfectly meets my expectations
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A
Rating: 5 out of 5
Serious service Merchandise complies with my request Good value for money
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A
Rating: 5 out of 5
Hello. I have received the products in my order but have not yet used them. The packaging was correct as the glass straws withstood the transport well. Best regards.
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A
Rating: 5 out of 5
Very good product
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A
Rating: 3 out of 5
I had to call to get an order tracking email that was supposedly sent to me... but no, I got nothing. For a first order, not very satisfied with the product (sheep casings), pierced, cut....
Given the price, I expected much better.
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Given the price, I expected much better.
Response from tompress.com
Hello, please register the sender [email protected] in your contacts, perhaps the mails arrive in the trash, spam or undesirable. For the casings, please send us the batch number by e-mail. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
This was to compensate for the fact that a thermometer from a previous order had arrived faulty. This was done extremely quickly. The case was dealt with by a very friendly and efficient after-sales service person (Olivier), to our great satisfaction.
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A
Rating: 5 out of 5
Good website and fast delivery
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
very good product nothing to say
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A
Rating: 5 out of 5
fast delivery, product as described
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A
Rating: 5 out of 5
I've ordered some seals for my cider bottles, they seem to be of good quality and very thick, I'll have to see how they hold up over time.
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A
Rating: 5 out of 5
Always happy to order from you.
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A
Rating: 3 out of 5
The one-month delay between order and delivery was far too long for a log gutter ordered in early December and delivered just after the holidays in early January.
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A
Rating: 5 out of 5
Fast delivery, the goods are what I want
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A
Rating: 5 out of 5
Very good product, used the day after delivery, as I expected.
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A
Rating: 5 out of 5
Fast delivery and quality products at fair prices. And thank you for French manufacturing.
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A
Rating: 5 out of 5
Super product, I recommend the site where you can find everything for the kitchen.
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A
Rating: 5 out of 5
High-quality coffeemaker with attractive design
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A
Rating: 5 out of 5
perfect, I'm satisfied
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A
Rating: 2 out of 5
Product defective on arrival, we have not yet managed to have it changed
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Response from tompress.com
Hello, the file is open, please contact our customer service for details. Best regards.
A
Rating: 5 out of 5
Fast, good products, nothing to say, just recommend to friends.
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