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A
Rating: 5 out of 5
very well
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent materials. Thanks again.
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A
Rating: 5 out of 5
order received on time compliant
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A
Rating: 5 out of 5
All in all good except for the next day delivery.
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A
Rating: 5 out of 5
very fast and very efficient
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A
Rating: 5 out of 5
Product corresponds to my expectations and was delivered quickly. Good value for money, to be confirmed over time.
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A
Rating: 5 out of 5
tres tres tres bien merci belle journee à tout l'equipe
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A
Rating: 3 out of 5
I made a complaint when I ordered a smoker and I didn't even get a phone call from NUL customer service.
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Response from tompress.com
Hello, You left a user review on this site, and on 30/01 we tried to contact you, unfortunately without success. I will pass on your comment to our customer service department. Best regards.
A
Rating: 5 out of 5
very happy with my purchase. thank you
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
After several searches among competitors, I found the product at the best price on your site. Fast shipping. I keep the catalog enclosed with the product.
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A
Rating: 5 out of 5
It's perfect, keep up the good work. Thank you.
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A
Rating: 3 out of 5
big problems with delivery times and damage to a product on delivery, but good reactivity.
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A
Rating: 5 out of 5
one box of bottles was well packed but the second was not protected enough fortunately no breakage
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A
Rating: 5 out of 5
Contact with the customer was very fast and friendly, delivery was perfect and the products met my expectations for a reasonable price. Thank you very much.
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A
Rating: 5 out of 5
Very good product, fast delivery
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A
Rating: 5 out of 5
Very fast delivery and very careful packaging. Nothing to complain about if it's to be recommended.
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A
Rating: 5 out of 5
The staff are attentive to your needs and give good advice, and are very reactive as orders were placed on Saturday early afternoon for delivery on Monday morning.
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A
Rating: 5 out of 5
that's great, don't change a thing, keep going.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
very satisfied with my purchase.product well packed and very pleasant to receive at the same time as his order the catalog.merci
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A
Rating: 5 out of 5
no worries product received on time and conforms to what I ordered.
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A
Rating: 5 out of 5
excellent product and fast service . A satisfied customer .
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A
Rating: 5 out of 5
Very good. The delivery lady was very accommodating, as she couldn't find us at home, so she arranged to meet us in town without putting our parcel in the depot. I haven't tried the smoker yet, but the book clearly explains everything.
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A
Rating: 5 out of 5
Refurbished barrel ordered, perfectly protected, filmed, on pallet, delivered on time. Very professional and welcoming sales contact. Really nothing to say except Thank you.""
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A
Rating: 5 out of 5
Fast delivery Super quality product.
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Rating: 3 out of 5
The goods were not delivered to the planned relay point. It's up to me to call the colissimo service several times and to go to my local post office twice because your customer service is not responsible once the parcel has been dispatched.
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A
Rating: 5 out of 5
pizza stone very useful for bread and other pies that need to be cooked on a stone. too bad there are no instructions on how to wash it and get the best out of it.
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A
Rating: 5 out of 5
meets my expectations
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A
Rating: 5 out of 5
To tompress's credit: Wide range of products and advice, excellent customer service.
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A
Rating: 5 out of 5
Order placed on Monday afternoon Delivery on Thursday morning Top quality Received in good condition One criticism: the assembly instructions are useless. You have to go on the internet to get an explanation.
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A
Rating: 3 out of 5
the delivery was correct, but 2 bottles were broken.
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Response from tompress.com
Hello, We were not aware of this, we request the receipt of reserves to the carrier. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect......what more can I say?
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A
Rating: 5 out of 5
really very satisfied very good
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A
Rating: 5 out of 5
fast and careful shipment, nothing to complain about
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Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Satisfactory product delivered very quickly.
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A
Rating: 5 out of 5
TVB don't change a thing
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A
Rating: 5 out of 5
EVERYTHING IS PERFECT
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