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A
Rating: 5 out of 5
Quality product, excellent sales support. This time everything well protected in the packaging. Thank you, Romain
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I have nothing in particular to say
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A
Rating: 5 out of 5
Merchandise corresponding to my order
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
The device seems to be working well over time
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A
Rating: 5 out of 5
Pro quality, seriousness from a company that works on the Internet with a real company name and a real, high-quality after-sales service.
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A
Rating: 5 out of 5
The best is Tom Press
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A
Rating: 5 out of 5
Top delivery very fast great customer service thank you tomp press for your products
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A
Rating: 5 out of 5
Conforms Fast delivery Smooth transaction
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A
Rating: 5 out of 5
Very satisfied with my purchase. Very fast delivery. Satisfactory product quality.
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A
Rating: 5 out of 5
tres bien suite un litige de livraison reglé dans les heures super relation clients bravo cordialement g lyskawa
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A
Rating: 5 out of 5
Very good material, with a good thickness, the handles remain to be taken with gloves or cloths when it simmers more than 2h00.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Package arrived on time and very effective for magpies.
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A
Rating: 5 out of 5
Quick and
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A
Rating: 5 out of 5
The casings were on their way. I was worried about getting them before killing our pig, so I phoned and was given a date which was perfectly respected and I got them on time. Thank you, the book on sous-vide cooking is disappointing.
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A
Rating: 5 out of 5
Despite an error on my part when ordering, the preparation of my package was completed the next day (after my phone call) and delivery was not delayed. Thank you
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A
Rating: 3 out of 5
the quality of the products is not in question, it's the management of orders in the event of a product delay that is catastrophic: if a product is out of stock or being restocked, you have to pay twice for shipping costs, and therefore pay for the company's logistical shortcomings .....
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A
Rating: 5 out of 5
Your catalog is fabulous I've read it cover to cover. Would you be so kind as to send it to my brother-in-law: Jean Luc DEVIGNE - 65 chemin le Pré Fionnay - 74230 Dingy Saint Clair - It will surely give him some ideas. With my thanks
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Response from tompress.com
Hello, it's done. I invite you to modify your review by removing these details, which are visible to everyone. Thanks again for your feedback. Best regards.
A
Rating: 5 out of 5
Simple and efficient.... The only hesitation would be the customs clearance fees.... But for this last order, I found the item I was looking for. Thank you
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C
Rating: 5 out of 5
In regard to the delivery and the goods (stainless steel press) I can not give any judgment, as due to non-availability it was not delivered to me, I hope this will happen soon.
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A
Rating: 5 out of 5
fast delivery, top quality casings, serious site .
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A
Rating: 5 out of 5
Good communication, fast shipping and great products
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A
Rating: 5 out of 5
Deadline met, very good product: RAS
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A
Rating: 3 out of 5
The chopper I ordered did not live up to my expectations. Ineffective endless screw.
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Response from tompress.com
What's wrong with the chopper? Maybe it's the cutter or the grid that you just need to adapt to your use. Please contact us at 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 5 out of 5
the ideal would be to let us know the day before delivery so that we can be sure to be at home. Otherwise RAS, fast delivery and good quality product.
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A
Rating: 5 out of 5
Impeccable. Quality products
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A
Rating: 5 out of 5
bonjour je vous remercie et votre site est super on y trouve de tout cest sympa pour les particuliers
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A
Rating: 5 out of 5
nothing to say everything went perfectly
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A
Rating: 5 out of 5
Good reception and advice when I called for information.
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A
Rating: 5 out of 5
very good product, we just need to evaluate the dimensions to introduce the products into the spout.
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A
Rating: 5 out of 5
No comments, satisfied.
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A
Rating: 5 out of 5
For a first order I'm very satisfied.
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V
Rating: 5 out of 5
Everything worked out great
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A
Rating: 2 out of 5
Advertised delivery time: 48H delivered within 8 days, and that's only because I asked for it. Multiple pieces of gut, often pierced; not worthy of tompress.
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Response from tompress.com
Hello, We only dispatched the parcel when we were restocked. However, it is not usual to have this problem with casings. I will inform our after-sales service who will contact you as soon as possible. Best regards.
A
Rating: 5 out of 5
Super service. The people at Tompress were a great help with our order to set up our new manufacturing unit, which we will be opening on Reunion Island. We hope this will pave the way for a long and fruitful collaboration in the future. We hope this will pave the way for a long and fruitful collaboration in the future. Sincerely The TI'BABA team
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A
Rating: 5 out of 5
Delivered a day earlier than expected The product meets my needs The accompanying catalog makes me think about ordering other products.
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A
Rating: 5 out of 5
This is my first order from tom presse. I am very happy with the service, the order and the nutcracker.
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A
Rating: 5 out of 5
very good quality merchandise
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