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A
Rating: 5 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 377 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Delivery a little long, but it's the first time.
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A
Rating: 5 out of 5
Never disappointed, fast delivery, very good follow-up.
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A
Rating: 5 out of 5
Product corresponds perfectly to the description.
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A
Rating: 5 out of 5
Tompress is an excellent brand. But the products they sell are a bit expensive. It's a shame.
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A
Rating: 5 out of 5
good performances
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A
Rating: 5 out of 5
not having used this service, I don't rate the customer service but I suppose it also deserves its 5 stars.
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A
Rating: 5 out of 5
I haven't used it yet, but with the Ankarsrum Robot, I know I'll be making extra wild boar pâtés this winter.
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A
Rating: 5 out of 5
quality products, perfect fit and perfect service
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A
Rating: 5 out of 5
The only downside is that the enclosed documentation is postage stamp size and very difficult to read. Take inspiration from IKEA
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A
Rating: 5 out of 5
I don't know if you offer instalments because other articles would be in my line of purchase.
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Response from tompress.com
Hello, it's possible, from 120 euros of purchase, in 3 x without expenses by check. Best regards.
A
Rating: 5 out of 5
Very fast delivery on time. The pump is super efficient.
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A
Rating: 5 out of 5
hello for my first order I am very satisfied
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A
Rating: 2 out of 5
-Order of 24/09 not yet arrived on 08/10, i.e. 14 days already, and of course it's because of the Belgian post office... -No word about a second order on 27/09-cancelled by telephone because of a 3-week delay... for which I'm waiting for a refund.
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Response from tompress.com
Hello, there is a warning banner on the tracking site to inform you of the malfunction. Best regards.
V
Rating: 5 out of 5
everything is fine thanks
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A
Rating: 5 out of 5
good quality net, easy to use Thank you
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A
Rating: 5 out of 5
Don't change a thing, it's great
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V
Rating: 5 out of 5
Delivery and condition of the goods very good and the machine works perfectly.
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A
Rating: 5 out of 5
I was not disappointed by the item ordered and was even surprised by the speed of transport. I also appreciated the presence of the catalog in the parcel.
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A
Rating: 5 out of 5
So far, so good, but I haven't used the product yet. Thank you for the rest.
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A
Rating: 5 out of 5
All's well
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A
Rating: 2 out of 5
Non-compliant indicated stock, resulting in non-compliant delivery times (1.5 months rather than 48 hours); great difficulty in contacting us via e-mail forms (several days); borderline product in terms of quality and finish.
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Response from tompress.com
Hello, We apologize for the inconvenience. Please do not hesitate to contact our customer service department at 0033563714499 for any questions or information. They are available Monday to Friday from 9 am to 6 pm. Best regards.
A
Rating: 5 out of 5
Fast service and quality product.
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A
Rating: 3 out of 5
I had initially put in a notice before the after-sales service contacted me. To this day, I still haven't received any merchandise but the after-sales service took the trouble to give me a call and explain why. I'll come back to assess the merchandise once I've received it.
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A
Rating: 5 out of 5
easy to order, very fast delivery
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A
Rating: 5 out of 5
I find this flour great for both bread and pastry, and the result is delicious.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
Incomprehensibly long delivery time Never had this problem elsewhere
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Response from tompress.com
Hello, We have been informed that the Belgian Post Office was experiencing difficulties and a delay in the delivery of orders. The delay is being resolved and everything should be back to normal shortly. Best regards.
A
Rating: 5 out of 5
Nothing to say about delivery. Package very well packaged and delivery on time. My vinegar maker is exactly as described on the website. I'm very satisfied.
This is serious business. I would recommend this site.
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This is serious business. I would recommend this site.
A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
choice, quality, speed of delivery
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A
Rating: 2 out of 5
I paid for a Chronopost service to receive the goods quickly and the delivery was delayed by a day Goods prices too high
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Response from tompress.com
Hello, your parcel was delivered within 24 hours. If the items are not to your liking, you can contact our after-sales service to arrange the return of new goods. Best regards.
A
Rating: 5 out of 5
everything is perfect except for the price, which is a little high
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A
Rating: 3 out of 5
delivery times too long
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A
Rating: 5 out of 5
Too bad there are no assembly and cleaning instructions for the spinner.
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Response from tompress.com
This is the accessory you ordered, the instructions are complete with your original chopper. I will send you a copy by e-mail today. Best regards.
A
Rating: 5 out of 5
excellent product quality . Perfect packaging...No breakages Bravo
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A
Rating: 5 out of 5
Practical quick easy good value for money
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A
Rating: 5 out of 5
When you place an order and not everything is available, it would be nice to be able to receive what's already available. I waited for my order to arrive, but it didn't. I had to call the sales department and they changed my order to send me what was ready.
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A
Rating: 2 out of 5
Order placed at the beginning of September and still nothing in sight. Customer service offers to investigate. In the meantime, I'm on my own. Very disappointed.
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Response from tompress.com
Hello, we have taken the necessary steps and your parcel has been dispatched, but unfortunately the post office has not yet delivered it. We have opened a claim with their service to know the position of your package and obtain delivery. Best regards.
A
Rating: 5 out of 5
Still the same quality and speed. However, the cardboard packaging needs to be revised (consolidate).
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