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A
Rating: 5 out of 5
impeccable
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 581 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
No problems express delivery very satisfied.
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A
Rating: 5 out of 5
no comment
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A
Rating: 5 out of 5
Very efficient, delivery in just 48 hours
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A
Rating: 5 out of 5
I am very satisfied with the products. I recommend them.
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A
Rating: 5 out of 5
Excellent value for money
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A
Rating: 5 out of 5
FAST, WELL-PROTECTED SHIPMENT
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A
Rating: 5 out of 5
Very good service Fast delivery Content as expected Please note: large packaging for small parts is not very environmentally friendly...
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A
Rating: 5 out of 5
Perfectly meets my expectations
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A
Rating: 5 out of 5
The speed of delivery is very good, but I find that your packaging is a little light compared to the weight of the order. That's twice now that I've been delivered with a damaged box. On the other hand, the products are very good and you can find everything. Thanks again.
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
I don't rate the customer service because I haven't had any use for it yet.
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A
Rating: 5 out of 5
nothing to say, all very well.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very well done site. Order arrived as expected
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
Very good telephone advice
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A
Rating: 5 out of 5
nothing to say, except that everything is perfect
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A
Rating: 5 out of 5
Very good product. A very good promotional offer was included in the package. I recommend this product.
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A
Rating: 5 out of 5
fast, efficient service, even if you order the wrong way...you can cancel an order and place it again very easily.
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A
Rating: 5 out of 5
Product that I could not find and while searching on the internet I discovered this company which helped me out. Thank you very much for a fast delivery.
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A
Rating: 5 out of 5
perfect thank you
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Everything is perfect. The item ordered meets my expectations and is of good quality.
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A
Rating: 5 out of 5
I ordered a press, but the press wedges are not long enough or high enough, or there are not enough of them. Yannick
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Delivery to Belgium really correct, very nice merchandise, I'm very happy.
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A
Rating: 5 out of 5
Rien a dire Au top
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A
Rating: 3 out of 5
I received a sterilizer broken at the bottom and 6 broken glass pâté dishes.
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Response from tompress.com
Hello, we have been informed and a file has been opened with our after-sales service. We'll get back to you as soon as possible. Best regards.
A
Rating: 5 out of 5
beautiful things
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A
Rating: 5 out of 5
PERFECT. Perfect
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A
Rating: 5 out of 5
Good follow-up from TomPress
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A
Rating: 5 out of 5
after five minutes the indications on the dial disappeared and were replaced by 8888, following your advice and after trying to rectify the problem I returned the B.Vigneau device to you.
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A
Rating: 5 out of 5
not yet tried, see next year
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A
Rating: 5 out of 5
Very good quality product and French, ordered the day before in the afternoon and received the next morning. For barbecuing when you don't need a lot of charcoal for 1 or 2 people, it's perfect.
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A
Rating: 5 out of 5
Store that doesn't steal its reputation.
Quality materials.
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Quality materials.
A
Rating: 5 out of 5
hello first order at tompress very happy . order placed on monday morning by check parcel received thursday afternoon . i have not yet tried my purchase thank you to the preparer for the speed and seriousness of the packaging of the package
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A
Rating: 5 out of 5
Delivery as ordered
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A
Rating: 3 out of 5
The wine press was delivered palletized and the paintwork is damaged. My husband is afraid that it will rust where the paint has been removed. What do you suggest to remedy this? I'd like to point out that I put my reservations on the delivery note. Thank you in advance.
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Response from tompress.com
Hello, I am immediately opening a file with our after-sales service (21577). Please send one or more photos of the damage to [email protected]. Best regards.
A
Rating: 3 out of 5
Very good material, impeccable delivery despite not having been warned. BUT small defects unacceptable given the price of this oven... Missing an essential nut for securing the lid, and a temperature probe bent in its original packaging. I'm sending you 2 photos by return e-mail.
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Response from tompress.com
Hello, of course you can send us your photos to [email protected]. Best regards.