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A
Rating: 5 out of 5
The delivery company (Géodis) arrives unannounced, which delays delivery.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good purchase, chrono post delivery on time
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A
Rating: 5 out of 5
A very useful instrument at this festive time of year, decorative, inexpensive and highly effective compared with traditional bellows.
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A
Rating: 5 out of 5
Received the order on time. First use top Just follow the recommendations,now we will eat the breads we want.We already had the baguette mould,so we can enjoy the good bread now.Well done to all.
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A
Rating: 2 out of 5
Delay too long, No information on my order. More than unsatisfactory customer service response. Product too expensive.
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A
Rating: 5 out of 5
The merchandise is flawless, I'm delighted.
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A
Rating: 5 out of 5
The product was delivered quickly and met my expectations.
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A
Rating: 5 out of 5
I would have liked to be able to pay with my visa card.
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V
Rating: 5 out of 5
Fast delivery goods as described very satisfied would order again anytime
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A
Rating: 5 out of 5
Great products.
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A
Rating: 5 out of 5
top product and delivery
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A
Rating: 3 out of 5
The parcel arrived in Nancy 36 hours after the order was placed. Pretty impressive. But less impressive is the fact that it took a week to finally arrive at my house.
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A
Rating: 3 out of 5
I had to buy this appliance to complete my November order, despite the advice of the salesman I spoke to on the phone.
The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.
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The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.
Response from tompress.com
You can, it just requires more supervision.
A
Rating: 2 out of 5
the photo of the spit is, like mcdo's photos, more appetizing than the real thing.
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Response from tompress.com
Hello, What are you missing compared to the photo? What's the difference? Please do not hesitate to come back to us and modify your opinion.
A
Rating: 3 out of 5
correct product
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality, very good telephone reception, quality merchandise.
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A
Rating: 5 out of 5
Keep up the good work
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A
Rating: 5 out of 5
A well-constructed site, USEFUL products and, on delivery, the paper catalog to dream about other projects.
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A
Rating: 5 out of 5
Telephone contact because a problem with unavailable products could delay delivery
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A
Rating: 5 out of 5
Perfectly compliant and very quick in this festive season, thank you.
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A
Rating: 2 out of 5
We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.
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Response from tompress.com
Hello, Are you unhappy because you were able to call a toll-free number? Because a professional answered? Because we delivered despite the break? We remain at your disposal, please do not hesitate to come back to your comment J
A
Rating: 5 out of 5
still no news of my December 13 order and my request to cancel it if it didn't arrive by Christmas.... Allo Allo Is there anyone on the line?
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Response from tompress.com
Hello, Yes, the necessary steps were taken when you called. Best regards.
A
Rating: 5 out of 5
Very fast delivery, fantastic, thank you Perfect espresso machine, efficient, delicious coffee, no more consumables Unbeatable value for money
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A
Rating: 5 out of 5
Totally satisfied with the delivery and the material
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A
Rating: 3 out of 5
good contact and telephone reception.
The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.
Translated reviews
The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.
A
Rating: 3 out of 5
Hello, I don't really understand how the ripening assistant works. It always displays the same thing day after day.
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A
Rating: 5 out of 5
product conforms to our expectations delivery as expected without any problem everything was perfect see you soon
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A
Rating: 5 out of 5
a positive 1st experience
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A
Rating: 5 out of 5
Very good, fast, efficient service. Very competent telephone staff. Quality material. Very satisfied. Fast delivery, nothing to say. Very complete company that knows its products very well and knows how to promote them. Keep up the good work.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Ultra fast, even during the holiday season, quality products.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Perfect, but I couldn't find the invoice. Could you please send it to us? Thank you Philipe VANDERSTICHEL O'COIN DES SAVEURS
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Response from tompress.com
Hello, Yes, I'll send it to you right away. Our apologies. Best regards.
A
Rating: 5 out of 5
Serious professional
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A
Rating: 5 out of 5
Fast compliance, I recommend it, see you next time.
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C
Rating: 5 out of 5
We were enraptured by the precision and dexterity of the syringe.
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A
Rating: 5 out of 5
deadline met, product conforms
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
product knowledge ++ and choice that's hard to find elsewhere on the net
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