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A
Rating: 5 out of 5
product and delivery as expected
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
There are still some good e-commerce companies out there, and Tompress is one of them.
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A
Rating: 5 out of 5
ok ok
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A
Rating: 5 out of 5
no regrets
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Package received on time and very well packaged.
Not concerned by Customer Service.
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Not concerned by Customer Service.
A
Rating: 5 out of 5
I've been a customer for several years now, and I have nothing to complain about. I hope the company lasts a long time, because we need it.
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Response from tompress.com
Hello, Thank you very much for your message, which I'm happy to pass on to the whole team. See you soon.
A
Rating: 5 out of 5
Very good as always. Thank you
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A
Rating: 5 out of 5
Quickly ordered, quickly delivered. One drawback: the parcel was left in front of the garage door. Just call the cell phone number requested when ordering so that the parcel can be left in a safe place That being said, I am satisfied.
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Response from tompress.com
Hello, We apologize for this inconvenience. We have taken your message into account and have reminded our carrier to prevent this from happening again.
A
Rating: 5 out of 5
Operating instructions are not always clear and easy to understand, for example: - BT bain marie cooker instructions - Sous vide packaging machine instructions.
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Response from tompress.com
Hello, if you need any information, our customer service can guide you in the use of our devices, please do not hesitate Best regards.
A
Rating: 5 out of 5
It's a pity that out-of-stock products require such a long delivery time.
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A
Rating: 5 out of 5
compliant product no problem
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A
Rating: 5 out of 5
I would like to thank you for your new mailings. Following my comment on the first mailing, I was very surprised to receive 3 kg again, a much appreciated commercial gesture.
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A
Rating: 5 out of 5
fast delivery nothing to say free catalog and above all items that can't be found anywhere else for those who love cooking or anything else.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Extremely satisfied. Thank you to all the team for listening, advice and the quality of the package.
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A
Rating: 5 out of 5
At home in Martinique, most of the products sold on this site are impossible to find, and you are almost the only ones to sell via the Internet to overseas destinations, no matter how bulky the product... Bravo!
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A
Rating: 5 out of 5
nothing to say but professional work (an example for many others) congratulations
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A
Rating: 5 out of 5
Always good, faster and faster service, very good.
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
excellent material fast delivery, can be lower the limit of purchase for a free delivery because that makes raise the sauce; normal undoubtedly for material of kitchen
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A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
everything is fine; delivery, merchandise, customer service
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A
Rating: 5 out of 5
Quality products and excellent customer service. It's perfect. Thank you very much.
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A
Rating: 5 out of 5
super fast delivery, perfect packaging and material as described, thanks again to the whole team.
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A
Rating: 5 out of 5
Carton intact but individual packaging damaged. Frying pan bought from clearance sale really not great, outer coating falls apart Otherwise other items perfect.
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A
Rating: 5 out of 5
Trustworthy site, quality goods, I recommend this seller.
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A
Rating: 5 out of 5
Very good contact with the workshop department, who advised me on troubleshooting and repairs.
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A
Rating: 5 out of 5
friendly and accommodating sales service, the equipment seems to be of good quality, and the deliveryman even checked the contents.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
you have my full confidence.
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A
Rating: 5 out of 5
No worries
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A
Rating: 5 out of 5
The delivery is very fast and conforms to the order. Very good.
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A
Rating: 3 out of 5
Hello, I'm really disappointed by the product, I wanted to dry figs After 12 hours they softened but not dried at all I wonder about its usefulness to dry other fruits I will not advertise this product Thank you for calling me back to let me know if I need to do something special to dehydrate figs Sincerely
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Response from tompress.com
Hello, for figs, we recommend that you cut them into at least 2 pieces and set the appliance to position 3 for at least 6 hours. If your figs are not cut, but whole, it will take much longer for the moisture to evacuate. Please don't hesitate to contact us by telephone on 05 63 71 44 99, Monday to Friday, 9am to 6pm, or by e-mail: [email protected]. Best regards.
A
Rating: 5 out of 5
always top-notch thanks
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A
Rating: 5 out of 5
very good, easy-to-use equipment
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A
Rating: 5 out of 5
Very satisfied with quality/price/service
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A
Rating: 5 out of 5
I often come back to this site when I'm looking for something culinary-related, because they offer professional equipment for private customers.
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A
Rating: 5 out of 5
Impec
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