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A
Rating: 5 out of 5
Really great service, attentive to customer needs.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Always very satisfied: Super customer service, very fast delivery for Guadeloupe, and never disappointed by the products ordered, so TOP.
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A
Rating: 3 out of 5
Contrary to the site's promise of 48-hour delivery, the company phoned on May 26th to arrange an appointment for delivery on June 2nd. But it was a birthday present that couldn't wait. We had to collect the parcel from the warehouse ourselves, with the vagaries of traffic and the vagaries of GPS. I'm not sure I'd recommend it. In this case, it's better to go to a store.
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Response from tompress.com
We have taken note of your comment and will pass it on to our carrier to improve their service.
A
Rating: 5 out of 5
very good product as always thank you
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A
Rating: 3 out of 5
Package conforms to the description on the site and I'm very pleased with it. Shipped quickly, but delivery by the France Express Geodis carrier was rather disappointing. I had to go and pick it up myself at the storage warehouse because the carrier's customer service hadn't done its job and was not available for delivery. The main thing is that the equipment is satisfactory.
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A
Rating: 5 out of 5
I ordered a barbecue on the site and it arrived very quickly at my home. After a small modification I was able to use it for cold smoking.
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A
Rating: 5 out of 5
Delivery was very late as one of the items ordered was out of stock, but I was informed directly and the delay was correctly estimated.
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A
Rating: 5 out of 5
very good as always
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A
Rating: 5 out of 5
Nothing special to say; it's perfect.
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A
Rating: 5 out of 5
Fast delivery and products that met my expectations
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A
Rating: 5 out of 5
Delivery always on time, products as described and of good quality.
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A
Rating: 5 out of 5
a small error in the composition which was immediately rectified. Very good after-sales service
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A
Rating: 5 out of 5
easy ordering and fast delivery
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A
Rating: 5 out of 5
Very good product (heat-shrink capsules). Easy to install in seconds with a simple heat gun.
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A
Rating: 5 out of 5
I recommend it to all my friends serious company
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Response from tompress.com
Thank you for your confidence.
A
Rating: 5 out of 5
The customer service is very professional and responsive, and always available.
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A
Rating: 3 out of 5
Hello, the delivery service is deplorable, the deliveryman declares us absent at the time of the delivery ''It is false'' the deliveryman never came, and was never recorded by the surveillance cameras, he declares to have deposited the parcel at the nearest relay point, it is false, the nearest point is the village of Camoins H.BUCCIARELLI
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Response from tompress.com
Hello, You have indeed reported it to us yes thank you, this is indeed not the expected service, we have reported the case to our provider. Best regards.
A
Rating: 5 out of 5
very responsive customer service - goods as described and delivery quicker than expected.
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Good medium-quality caster
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A
Rating: 5 out of 5
Product conforms, always satisfied with Tompress, delivery not conform: the deliveryman did not come to the home, the surveillance cameras did not record his passage, he deposited the package at the relay point of St Menet, whereas the nearest point is: Les Camoins.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast delivery great merchandise very well packaged
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
The anti-bird device works very well..I'm very satisfied.
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A
Rating: 5 out of 5
The product ordered corresponds to what I expected ... it was very well packaged The product was delivered 2 days after the order ... We contacted customer service because we were mistaken for the manner of payment ... the people we had on the phone were very friendly ...
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A
Rating: 5 out of 5
very well
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A
Rating: 3 out of 5
Insufficiently secure payment system impossible for manager to understand
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Response from tompress.com
Bonjour, As previously indicated, payment is secure. However, you referred to the 3D secure option, which is not necessarily automatic, but established according to the merchant's rules, to protect the merchant against fraud.
A
Rating: 5 out of 5
I recommend others to shop at Trompress
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A
Rating: 5 out of 5
very good communication with merchandise and customer follow-up
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A
Rating: 5 out of 5
Speed, quality of goods perfect.
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A
Rating: 5 out of 5
From Belgium, I ordered an item via the internet on May 4 late afternoon and received it on May 10 early afternoon, knowing that there was a weekend on May 6 and 7. I think that this delay is fast. The parcel was in very good condition. Congratulations.
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V
Rating: 5 out of 5
overall no problems, did take 7 days to arrive from shipping email being sent.
A
Rating: 5 out of 5
very happy very well packaged the products are great
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A
Rating: 5 out of 5
Impeccable service and quality
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A
Rating: 5 out of 5
I've just discovered tompress, by chance. Thank you for sending it to me, I'll recommend it, if necessary.
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A
Rating: 5 out of 5
ok for all
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A
Rating: 5 out of 5
Order arrived quickly, package tracking serious, in good conditions, corresponds to what I expected.
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A
Rating: 5 out of 5
very well
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