The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I am completely satisfied with my order despite a problem with the invoicing which was quickly resolved and a small gift was sent to me in return. I have recommended your company to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
serious house orders very well packaged is very fast with a very good follow-up I recommend tompress to many people very satisfied xavier
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Acheteur Vérifié
Rating: 3 out of 5
too long delivery times
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Acheteur Vérifié
Rating: 5 out of 5
yes, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say except that I'm satisfied overall.
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Acheteur Vérifié
Rating: 5 out of 5
I recommend your services to various friends
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Acheteur Vérifié
Rating: 5 out of 5
everything is fine, thank you
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Acheteur Vérifié
Rating: 5 out of 5
Important catalog, good products, good delivery, I needed after-sales service once and everything was perfect and sorted out. What city store can bring all that?
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Acheteur Vérifié
Rating: 3 out of 5
The machine did not give us satisfaction when used with small fruits (blackberries )the seeds clogged the filter and it had to be dismantled to be washed during pressing...
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Acheteur Vérifié
Rating: 5 out of 5
Very serious site, customer service available for information, excellent quality product.
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Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
Speed, efficiency and a nice little extra inside the parcel: a card with the preparer's first name.
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Acheteur Vérifié
Rating: 5 out of 5
top quality equipment, fast delivery, highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
Completely satisfied with all services, thank you
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Acheteur Vérifié
Rating: 5 out of 5
ras . received quickly . first try with partridges conclusive .
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Acheteur Vérifié
Rating: 5 out of 5
order made, contact for delivery time, immediate reaction, delivery 48h later even with payment by cheque super thank you
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Acheteur Vérifié
Rating: 5 out of 5
YES
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Acheteur Vérifié
Rating: 5 out of 5
Very good merchandise
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Acheteur Vérifié
Rating: 5 out of 5
Parfait....
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Acheteur Vérifié
Rating: 3 out of 5
I am satisfied with the purchase that was made in January. However, I asked you to delete my bank details from your files and to confirm this by e-mail. And I still haven't received your confirmation e-mail. It's not serious at all.
As a result, my bank has blocked all payments to you.
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Response from tompress.com
By default, we do not store any payment information. In the case of credit card payments, we don't even hold them on our premises, and they only pass through the payment platform. For bank transfers, only the bank has our customers' bank details. Sorry for not confirming this, it's our default policy.
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 3 out of 5
The product was delivered in a damaged cardboard packaging, one element (thermometer) had a broken glass, but I didn't notice it right away (and therefore, I didn't contact the after-sales service). Moreover, as the product was delivered disassembled, some parts were force-fitted together and it was quite difficult for me to disassemble them without scratching them (lacquered sheet metal elements from a Barbecook smoker"").
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Response from tompress.com
Never hesitate to contact us, even after the fact. An immediate report is preferable, but there's always something we can do.
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Acheteur Vérifié
Rating: 5 out of 5
Yes, satisfied. Products as described in the catalog, attentive customer service, on-time delivery and, in my case, no damage in transit.
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Acheteur Vérifié
Rating: 5 out of 5
Satisfied, but it should be noted that the items are still more expensive than elsewhere.
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Response from tompress.com
Have you compared the quality?
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Very good packaging, express delivery, great, highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
For this new purchase, full satisfaction; quality of the products, fast delivery and conformity with the order.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
On-time delivery of an item in very good condition, albeit used (reformed 225-litre barrel).
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Acheteur Vérifié
Rating: 5 out of 5
the ratings speak for themselves. Greetings from a delighted customer
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Acheteur Vérifié
Rating: 2 out of 5
When it comes to selling, customer service is effective. But when it comes to assuming their advisory errors, that's another matter. Change of mind 1 year"
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Response from tompress.com
what we mean by "satisfied or reimbursed" is an outright lie.
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Rating: 5 out of 5
very satisfied with the communication with the person who answered my phone the delivery was all as fast thank you to you.
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Acheteur Vérifié
Rating: 5 out of 5
ok ok
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Acheteur Vérifié
Rating: 3 out of 5
goods ordered on the advice of a person over the phone commissioning not possible (for filtering wine)
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Response from tompress.com
Don't hesitate to contact us again for set-up.
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Acheteur Vérifié
Rating: 5 out of 5
Full satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
Thank you for this quality I'm thinking of buying more as soon as financially possible.
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Acheteur Vérifié
Rating: 5 out of 5
Very good professionalism
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Acheteur Vérifié
Rating: 2 out of 5
I was told to return the product at my own expense, which I did, requesting a different product or a refund. Without any response or consultation, I was sent back the same product, which is no longer defective but still does not satisfy me, as it is not very practical to use.
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Response from tompress.com
You can also retract and come back on your order if the material is in good condition and respects our return conditions (see on the site).
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Acheteur Vérifié
Rating: 5 out of 5
competent team that takes the time to remind you when accessories are missing from what you ordered
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