Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 3 and 5 stars

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X
Xavier R.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very fast
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Pierrette C.
Rating: 5 out of 5
following a purchase from 06/07/2026
It's been a while since I last ordered, but I am still just as satisfied.
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Norbert K.
Rating: 5 out of 5
following a purchase from 06/07/2026
I need an invoice.
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Franck B.
Rating: 5 out of 5
following a purchase from 04/07/2026
In accordance with the proposed product. Speed of delivery.
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Eric G.
Rating: 5 out of 5
following a purchase from 04/07/2026
on-time delivery. I recommend the company TOMPRESS for its professionalism and seriousness.
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Pascale G.
Rating: 5 out of 5
following a purchase from 05/07/2026
Never received a package so well packaged... well done!
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Carine L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very nice pot, solid copper
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Bernard N.
Rating: 5 out of 5
following a purchase from 01/07/2026
Serious company.
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Jean R.
Rating: 5 out of 5
following a purchase from 02/07/2026
perfect
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Sylvie C.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast shipping and product as described
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Olivier V.
Rating: 5 out of 5
following a purchase from 02/07/2026
Excellent service. Product as described.
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Franck F.
Rating: 5 out of 5
following a purchase from 01/07/2026
hello, very good material fast delivery well packaged thank you
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Nardo C.
Rating: 5 out of 5
following a purchase from 01/07/2026
ras
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Olivier B.
Rating: 5 out of 5
following a purchase from 02/07/2026
Fast shipping and product as described!
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Fethi H.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast delivery I am happy
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Alain T.
Rating: 5 out of 5
following a purchase from 27/10/2025
No worries...
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast and careful delivery, item as described...
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Roland M.
Rating: 5 out of 5
following a purchase from 02/07/2026
fast delivery
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Nicole R.
Rating: 5 out of 5
following a purchase from 20/06/2026
Super
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Michel P.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very beautiful butter dish in ceramic from Émile Henry in red color. Too bad it doesn't come in 500g. I am still looking for a water butter dish like the one from Brittany in my childhood. Maybe one day.
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Enrico E.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast delivery, well packaged. And the dish works wonderfully!
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Georges F.
Rating: 5 out of 5
following a purchase from 02/07/2026
Product conforms and is of good quality. Fast delivery.
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Marie-Pierre P.
Rating: 2 out of 5
following a purchase from 26/06/2026
The plancha ordered does not work. It had to be sent back for repair. I hope it will arrive before winter, that's when I need it! I also wonder about receiving gas adapters and the wrong manual, while it is electric! The only positive point is that the lady at the switchboard is nice. To be continued…
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Response from tompress.com
Hello Marie-Pierre,

First of all, a big thank you for your kind words towards our team! Sending a smile, even by phone, is particularly dear to us.
We are sorry for this unforeseen issue. We hope you can fully enjoy the plancha with the correct manual.

Best regards,
the tompress.com team
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Pauline D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Very fast shipping and well packaged
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. Q.
Rating: 5 out of 5
following a purchase from 30/06/2026
All good as always
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Giovanni M.
Rating: 5 out of 5
following a purchase from 01/07/2026
Well-packaged article and meets my expectations
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Amaury D.
Rating: 5 out of 5
following a purchase from 11/06/2026
Excellent commercial contact who was able to respond quickly to several inquiries before purchase, delivery on time, pallet packaging (hydraulic press) well done.
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Anne F.
Rating: 5 out of 5
following a purchase from 30/06/2026
Perfect!
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Nicolas M.
Rating: 5 out of 5
following a purchase from 28/06/2026
So good
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Yann R.
Rating: 3 out of 5
following a purchase from 28/06/2026
The alcohol scale received is so long that it touches the bottom in all the containers I have.
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Response from tompress.com
Hello,

Thank you for taking the time to share your feedback.

We are sorry to learn that the alcohol scale does not fit your containers. This type of instrument indeed requires a test tube or a sufficiently tall and narrow container to allow the float to measure the alcohol level correctly without touching the bottom.

If you wish, do not hesitate to contact our customer service. We can advise you on a suitable container or check with you that the model ordered is indeed appropriate for your use.

Best regards,

The Tom Press team
J
Jean-Paul T.
Rating: 5 out of 5
following a purchase from 29/06/2026
everything is great
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Alain W.
Rating: 5 out of 5
following a purchase from 27/06/2026
Impeccable, deadline, condition of the package.
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Eric M.
Rating: 5 out of 5
following a purchase from 29/06/2026
At the top
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Philippe P.
Rating: 5 out of 5
following a purchase from 28/06/2026
Always very satisfied with tompress, fast shipping and well packaged.
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Patricia P.
Rating: 5 out of 5
following a purchase from 28/06/2026
Very satisfied with the products and also the speed of delivery
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Jacques B.
Rating: 5 out of 5
following a purchase from 21/06/2026
order delivered in good condition and quickly
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Colette G.
Rating: 5 out of 5
following a purchase from 26/06/2026
Everything was ok
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Jessica B.
Rating: 5 out of 5
following a purchase from 28/06/2026
Perfect. Very good cut, good result. Very fast shipping.
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Laurence B.
Rating: 5 out of 5
following a purchase from 27/06/2026
Quality product, easy to use
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David C.
Rating: 5 out of 5
following a purchase from 28/06/2026
Super seller, top after-sales service with quick responses and great advice.
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