Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 4 and 5 stars

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J
Jean R.
Rating: 5 out of 5
following a purchase from 23/04/2026
Very good
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S
Stéphane B.
Rating: 5 out of 5
following a purchase from 23/04/2026
Perfect
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M
Marc M.
Rating: 5 out of 5
following a purchase from 22/04/2026
Really good product
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A
Anne R.
Rating: 5 out of 5
following a purchase from 22/04/2026
Received quickly, well packaged and the machine works very well
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F
Florence V.
Rating: 5 out of 5
following a purchase from 23/04/2026
Completely satisfied. Thank you.
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V
Valerie S.
Rating: 5 out of 5
following a purchase from 18/04/2026
Very good product, fast delivery
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Y
Yves P.
Rating: 2 out of 5
following a purchase from 22/04/2026
1 bag for 4 was pierced
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Response from tompress.com
Hello,
We are sorry to learn that one of the received bags was pierced.
For this type of problem, we invite you to contact our after-sales service directly.
Best regards,

Customer Service
Tom Press
A
Alain K.
Rating: 5 out of 5
following a purchase from 06/04/2026
Everything is ok
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C
Corinne B.
Rating: 4 out of 5
following a purchase from 21/04/2026
Unless there was an error in sending additional grids to the grinder, I had to resend them and the exchange made by phone was very satisfactory. No commercial gesture was proposed, which is a shame since I had to bear the return and exchange costs.
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Response from tompress.com
Hello,
Thank you for your appreciation regarding the exchange made with our after-sales service.
The grids initially ordered did not correspond to the model of your grinder, which necessitated the intervention of our customer service to proceed with the exchange.
Regarding the return costs, these remain the responsibility of the customer in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,

Customer Service
Tom Press
J
Jean M.
Rating: 4 out of 5
following a purchase from 20/04/2026
a transaction without problems and products that meet my expectations
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Response from tompress.com
Hello,
Thank you for your positive feedback.
Best regards,

Customer Service
Tom Press
R
Raymond B.
Rating: 5 out of 5
following a purchase from 21/04/2026
Good listening from the seller and we must give advice
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A
Antoine B.
Rating: 5 out of 5
following a purchase from 20/04/2026
TVB
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C
Camille E.
Rating: 5 out of 5
following a purchase from 20/04/2026
Awesome!
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J
Jean-Claude F.
Rating: 5 out of 5
following a purchase from 22/03/2026
matched my request and timely delivery
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B
Brigitte C.
Rating: 5 out of 5
following a purchase from 18/04/2026
Spice of very good quality.
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P
Philippe-Fr D.
Rating: 5 out of 5
following a purchase from 20/04/2026
Everything went well. 18kg package arrived undamaged.
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M
Marie Madeleine M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Very good product
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J
Jean Claude O.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very fast delivery and product completely in line with what I wanted.
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P
Patrick Q.
Rating: 5 out of 5
following a purchase from 17/04/2026
Top products and very fast delivery. Choice and quality.
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J
Jean -Robert B.
Rating: 5 out of 5
following a purchase from 17/04/2026
I spoke on the phone with a very pleasant and competent person who taught me a lot of details about the product I was looking for and allowed me to order an electric chopper that is not from the Tom Press brand. The equipment fits perfectly with my machine. Thank you.
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H
Henri L.
Rating: 5 out of 5
following a purchase from 17/04/2026
Reviews received in good condition within the expected time! No problem.
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G
Gérard G.
Rating: 5 out of 5
following a purchase from 16/04/2026
In line with my expectations. Fast delivery.
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L
Laurent N.
Rating: 5 out of 5
following a purchase from 10/03/2026
Super nothing to say
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M
Maryse B.
Rating: 5 out of 5
following a purchase from 25/03/2026
Very good material
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F
Frederique N.
Rating: 5 out of 5
following a purchase from 15/04/2026
Product conforms to my order
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C
Cedric R.
Rating: 5 out of 5
following a purchase from 16/04/2026
Very good! Nothing to say
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R
Robert B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect, as always!
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M
Morley R.
Rating: 5 out of 5
following a purchase from 14/04/2026
I was really impressed by the speed of delivery. I ordered the item in the afternoon and it arrived the next day. The packaging was very neat and the item perfectly matched the description. I would have absolutely no hesitation in recommending and ordering again from this site.
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Y
Yves C.
Rating: 5 out of 5
following a purchase from 14/04/2026
received 1 week after the date announced by the delivery person, I had to call them.
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G
Gui H.
Rating: 5 out of 5
following a purchase from 13/04/2026
perfect
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J
Jean Claude G.
Rating: 5 out of 5
following a purchase from 08/04/2026
Very satisfied. Next time, we will do the same by phone
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O
Olivier L.
Rating: 2 out of 5
following a purchase from 11/04/2026
The cardboard was slightly ripped and the plate is all twisted and it gets worse when you put it on the fire
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Response from tompress.com
Hello,
We are sorry to hear that your package arrived damaged and that the plate has a deformation.
For this type of situation, do not hesitate to contact our after-sales service, which will be able to handle your request and offer you an appropriate solution.
Best regards,

Customer Service
Tom Press
D
Dominique B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Fast delivery, correct packaging. Product conforms to my order.
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B
Benoît-Joseph C.
Rating: 5 out of 5
following a purchase from 11/04/2026
Perfect
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D
Dominque S.
Rating: 5 out of 5
following a purchase from 12/04/2026
Fabulous spatula
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C
Cyrille P.
Rating: 5 out of 5
following a purchase from 11/04/2026
Super products
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E
Elisabeth D.
Rating: 4 out of 5
following a purchase from 11/04/2026
Nothing to report
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Response from tompress.com
Hello,
We are delighted that everything went well.
Best regards,

Customer Service
Tom Press
A
Angelo P.
Rating: 5 out of 5
following a purchase from 22/01/2026
Super
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M
Michel L.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good except for the delivery company GEODIS
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L
Lionel M.
Rating: 5 out of 5
following a purchase from 09/04/2026
Fast delivery but the color of the vinegar bottle is lighter than in the photo. I recommend the site
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