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A
Rating: 5 out of 5
Friendly, customer-oriented and responsive team
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Top quality materials and delivery
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Rating: 5 out of 5
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A
Rating: 4 out of 5
p SatisfiedtaS
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A
Rating: 2 out of 5
Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.
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Response from tompress.com
Hello, We understand your disappointment, we indicate on the site the stock in real time and the availability is indicated with the mention "In stock" just to the right of the photo.
A
Rating: 5 out of 5
Despite an extra delivery time, the order arrived safely and correctly.
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A
Rating: 5 out of 5
Fast, simple transactions.
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
quality speed
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A
Rating: 5 out of 5
Very good product quality, effective and efficient, fast delivery, I recommend
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A
Rating: 5 out of 5
Speed in the process
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A
Rating: 5 out of 5
speed and quality of packaging
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A
Rating: 5 out of 5
Order processed efficiently. Products as described
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
faster delivery
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A
Rating: 5 out of 5
Everything was perfect. Thank you very much. Happy New Year!
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A
Rating: 4 out of 5
Easy contact and ordering. Shipping speed to be improved
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A
Rating: 5 out of 5
Information obtained by telephone, delivery time and delivery as promised
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A
Rating: 5 out of 5
very fast service! Price a little high but quality product
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A
Rating: 2 out of 5
The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.
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Response from tompress.com
Hello, I'm sorry, but 2 e-mails were sent to you on 22/11 and 22/12. Kind regards.
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Rating: 5 out of 5
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V
Rating: 4 out of 5
Great products and perfect service
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
quality equipment
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A
Rating: 5 out of 5
very good and very serious, I was delivered even during the Christmas holidays.
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A
Rating: 5 out of 5
well-designed site
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A
Rating: 5 out of 5
Fast delivery and quality products
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A
Rating: 5 out of 5
very easy ordering, well coordinated delivery. I recommend this site.
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A
Rating: 5 out of 5
Quick and accurate ordering. Delivery within the (short) timeframe announced. One small drawback: no order tracking information. But in such a complex context, and given the quality of the product, it's still very satisfactory.
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A
Rating: 4 out of 5
Products received promptly with no problems. As usual
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A
Rating: 5 out of 5
very good equipment, efficient, easy to handle, solid and easy to maintain
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Rating: 4 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Everything is fine.
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A
Rating: 5 out of 5
The speed with which I was able to order as well as receive my parcel, which was well protected and all my belongings were as I had ordered.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Quality of welcome and competence of the people I spoke to, speed of delivery.
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