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A
Rating: 5 out of 5
Fast delivery, compliant and efficient material, everything is perfect.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 396 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very friendly welcome on the phone. Very good merchandise. Personally, I think you don't advertise too much, which is a shame. Otherwise, everything is perfect.
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A
Rating: 5 out of 5
compliant and fast.
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A
Rating: 5 out of 5
very good product satisfied
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A
Rating: 5 out of 5
This shop is very considerate, they called me back to tell me that the depot I had chosen might be closed because of covid19. So I chose the post office. Thank you very much. I'd recommend it.
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A
Rating: 5 out of 5
product conforms to my expectations problem-free delivery
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A
Rating: 4 out of 5
Nothing to add. Thank you very much for your responsiveness.
Sincerely Dussart Sébastien
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Sincerely Dussart Sébastien
A
Rating: 5 out of 5
Fast delivery, very satisfied with my purchase. The bags are of good quality.
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A
Rating: 5 out of 5
the lid is a little light
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A
Rating: 5 out of 5
perfect. the knife seems to be of very good quality, I'm very happy.
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Haven't tried the product yet, I was delivered late.
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A
Rating: 5 out of 5
Good product. 20% cheaper than Amazon. Fast and accurate customer service. Very good online store.
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A
Rating: 5 out of 5
Parcel well received, impeccable packaging
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A
Rating: 5 out of 5
The products are of very good quality and the customer service is excellent.
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A
Rating: 5 out of 5
speed perfect quality
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A
Rating: 5 out of 5
Fast, the article corresponds to my request
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A
Rating: 5 out of 5
very serious site
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A
Rating: 5 out of 5
I am very satisfied with my order and the products and I will order on this site from now on for my needs.
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A
Rating: 5 out of 5
All clear, everything OK
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
nothing to complain about, we'll see when we use it... The item looks strong, but I've yet to use it.
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A
Rating: 5 out of 5
all's well
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A
Rating: 5 out of 5
Merchant as ordered
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 4 out of 5
I recommend it, practical, no need to calibrate.
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A
Rating: 5 out of 5
no problem ras
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A
Rating: 5 out of 5
Very good quality products, I will recommend with pleasure
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A
Rating: 5 out of 5
delivery time perfect,careful packaging happy to order a product in the tarn i live labruguiere when i come in the family i will visit you in your store because i have other things to buy from you
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Response from tompress.com
Hello, Our showroom is open Monday to Friday, 9am to 12pm and 2pm to 6pm. Best regards.
A
Rating: 5 out of 5
I'm very happy with my first order from tompress. I didn't know the company before and found exactly what I was looking for on the site. Customer service is impeccable. Living in England, I received my order in 5 days, including a weekend, with no additional delivery charges. Many thanks, Catherine.
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A
Rating: 5 out of 5
Nothing to report, quite the contrary
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A
Rating: 5 out of 5
So happy with my purchase
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A
Rating: 5 out of 5
My only complaint is the huge discrepancy between the advertised delivery time and the actual delivery time (15 days), but above all the lack of communication on the significant extension of this time (a little information by e-mail would have been appreciated)! On the other hand, I was surprised by the speed of the reply by telephone and I appreciated the delivery by post (public service in the countryside).
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A
Rating: 5 out of 5
Very serious store and always ready to listen, the quality of your products is excellent.
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A
Rating: 5 out of 5
all very well
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V
Rating: 2 out of 5
I have not yet received any goods! I ordered and paid 15 days ago, so I can only give one star for the delivery. Likewise for the goods, as I have no goods. Communication with customer service in German is difficult.
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Response from tompress.com
Hello, your parcel has left, tracking is available at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=CB547896297FR Cordially.
A
Rating: 5 out of 5
Just what I needed
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A
Rating: 5 out of 5
Everything went very well, just like last time.
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A
Rating: 5 out of 5
professional organization and follow-up
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A
Rating: 2 out of 5
After having placed an order on the site of fresh products (casings) and believing (naively) the BIG WRITE promising a delivery in 48h+24h. Result, order on 6/11 shipped on 12/11 only 6 days later (Thursday to Tuesday) arrived 13 days after order 19/11, lost at the parcel center in Marseille. The after-sales service was EXECRABLE, telling me to read the conditions of sale. 95% of shipments arrive within 4 days.
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Response from tompress.com
Hello, You ordered on Friday late afternoon, so it was dispatched the next working day: Monday. According to the tracking system, your order was delivered on Thursday. If you wish, you can choose 24-hour delivery via Chronopost or France Express. Best regards.