Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
order corresponds to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
the gears don't seem to be of the same quality as the original ... to be seen over time . sent and received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
Well packaged, arrived without breakage and promptly.
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Acheteur Vérifié
Rating: 4 out of 5
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
The team is excellent and the products meet our needs perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
The product is always the same... perfect!
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Acheteur Vérifié
Rating: 4 out of 5
Very nice socca plate, diameter 32, unfortunately non-existent in the diameter 34 ordered.
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Acheteur Vérifié
Rating: 5 out of 5
Product arrived with a small manufacturing defect and a small leak. After a telephone exchange and a little DIY, there was no longer any leak.
Friendly team
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Acheteur Vérifié
Rating: 5 out of 5
Excellent service and quality, and a team that listens to its customers' expectations. Bravo!
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Acheteur Vérifié
Rating: 2 out of 5
The delivery took place a long time after the order, without any explanation.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about fast, top delivery
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Acheteur Vérifié
Rating: 2 out of 5
delivery made without knowing it, my daughter did not open the package, there were four broken bottles, inside the box not much to protect the bottles, no bubble plastic.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, on time, so nothing to say. I will come back to you for my next order.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
GOOD PRODUCT GOOD DELIVERY TIME ALWAYS GOOD
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Acheteur Vérifié
Rating: 5 out of 5
Very well received, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect product
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Acheteur Vérifié
Rating: 5 out of 5
I'm still more than satisfied with TomPress, nothing to complain about.
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Compratore Verificato
Rating: 2 out of 5
I am forced into a low review because since the purchase I have not heard back and the goods have not arrived, yet.
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Response from tompress.com
Good morning, we proceeded to open a complaint with the courier company as soon as you reported the mishap to us. We will do our best to resolve the problem. We are at your disposal. CUSTOMER SERVICE TOMPRESS ITALIA
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Acheteur Vérifié
Rating: 2 out of 5
3 months late and no commercial gesture
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Acheteur Vérifié
Rating: 4 out of 5
Delay too long
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Acheteur Vérifié
Rating: 5 out of 5
Quality product, fast delivery, a plus!
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Acheteur Vérifié
Rating: 5 out of 5
Very good easy care
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. The cone of the corer loosened after the 2nd use, but Tom Press quickly replaced it in the after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
excellent service fast efficient and dynamic already made several orders and always nothing to say if I would not be happy I assure you that you would be informed.
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Acheteur Vérifié
Rating: 5 out of 5
Delivered on time. A broken jar in the middle of the parcel, which was otherwise unmarked. I recommend
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Response from tompress.com
Hello, I apologize for this inconvenience and will pass it on to our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Carrier really not serious
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery bravo
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
Fast efficient quality article
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 5 out of 5
Very good online store, very fast and nothing to say about the prices.
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Acheteur Vérifié
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
fast and well packaged
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