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A
Rating: 4 out of 5
it's a pity that the item ordered was out of stock and that the fact was not mentioned when the order was placed. This year's jams will be paraffin-free.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
The order was delivered very quickly. I am very pleased with the service provided by Tom Presse.
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A
Rating: 5 out of 5
Package delivered on time in good condition. Not yet used
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Rating: 4 out of 5
Very pleased
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A
Rating: 5 out of 5
the equipment ordered was not in stock and during a telephone conversation, an almost identical sterilizer (without timer) was recommended and delivered to me. Another positive point is that the credit card is only debited when the delivery leaves.
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A
Rating: 2 out of 5
Order tracking is poor...
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Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very nice frames, good quality, fast delivery. Top!
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A
Rating: 5 out of 5
Fast and best overall price found. Pleasantly surprised by the speed of delivery in 4 days, compared to 3 weeks announced on the site.
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Rating: 5 out of 5
Only one fault: you were missing an item, after a month of waiting, I phoned, I thought the covid was involved, but no! only a small item was missing and no notice from you to change this order so for me your delivery time is to review! do not hesitate to contact your customers, it's not difficult by mail you manage well to send your ne
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A
Rating: 5 out of 5
Very good, fast delivery, quality products.
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Rating: 5 out of 5
Perfect, very happy with my purchases.
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Rating: 4 out of 5
geodis didn't let us know it was coming...strange oversight! but luckily, I was there....
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A
Rating: 4 out of 5
Super
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Rating: 5 out of 5
After my first use, I'm very satisfied with my purchase!
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
R A S
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Rating: 5 out of 5
Merchandise received on time and in good condition
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Rating: 5 out of 5
Delivery very fast easy order. Nothing to say I will recommend your site
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Rating: 5 out of 5
Top
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A
Rating: 4 out of 5
fast delivery, well packaged product, meets my expectations
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Rating: 4 out of 5
Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly
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A
Rating: 5 out of 5
Fast, compliant product, fair price.
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Rating: 4 out of 5
I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.
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Rating: 5 out of 5
Long lead time but top customer service!
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Rating: 5 out of 5
Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.
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Rating: 5 out of 5
Nothing to everything was perfect!
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Rating: 5 out of 5
Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!
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A
Rating: 5 out of 5
easy choice. Reasonable prices. Fast delivery. Thank you so much!
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A
Rating: 4 out of 5
Nothing to say: the order was correct
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A
Rating: 4 out of 5
Product comfort as described
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A
Rating: 4 out of 5
Delivery time too long
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A
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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A
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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A
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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Rating: 5 out of 5
Nothing to say efficient
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A
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
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Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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Rating: 5 out of 5
everything is perfect!
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