English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
I was a little disappointed with the sturdiness of the product. in fact it's very light and I hope it will be sturdy over time. otherwise, everything's OK.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Device works well A little expensive considering that the manufacturer sells it for 60 less
Translated reviews
Response from tompress.com
Hello, The price difference is not exact, we do not charge shipping costs for this item, and do not take into account the customer service we provide or any after-sales support. Best regards.
A
Rating: 5 out of 5
Very good, I recommend
Translated reviews
A
Rating: 5 out of 5
Conformity of the products Delivery time respected Friendliness and efficiency of the customer service....
Very positive experience Thank you
Translated reviews
Very positive experience Thank you
A
Rating: 5 out of 5
Good value for money, fast delivery
Translated reviews
A
Rating: 5 out of 5
Nothing to report
Translated reviews
A
Rating: 5 out of 5
Super happy with my pizza stone
Translated reviews
A
Rating: 5 out of 5
Perfect,very fast delivery.and it's very rare to find spare parts for kitchen appliances in this day and age.well done and thank you.
Translated reviews
A
Rating: 5 out of 5
Keep up the good work. Bravo
Translated reviews
A
Rating: 5 out of 5
Product arrived on time and as ordered.
Translated reviews
A
Rating: 5 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Tompress products are always top notch fast shipping but the post office is incredibly slow with a 6-day delay compared to the advertised date.
Translated reviews
A
Rating: 4 out of 5
Immediate order processing and shipping. The product corresponds to my order.
Translated reviews
A
Rating: 2 out of 5
Merchandise unworthy of being sold, impossible to turn the crank, unpleasant customer service person.
Translated reviews
Response from tompress.com
Hello, Perhaps you could give us more details about the situation so that we can find the right solution and give you satisfaction. Please contact us on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 5 out of 5
No false notes and the product is perfectly suited to my needs. Good value for money. Fast delivery, perfectly packaged
Translated reviews
A
Rating: 5 out of 5
Fast delivery and products as described
Translated reviews
A
Rating: 4 out of 5
no phone call for delivery
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Shipping costs are very expensive
Translated reviews
A
Rating: 5 out of 5
Very practical utensil, saves having to take out all those electric food processors. Thanks again.
Translated reviews
A
Rating: 5 out of 5
excellent product, the only thing I have to complain about is the packaging with the plastic pouch, the objects mustn't be fragile. Apart from that, very good quality, thanks to the whole team.
Translated reviews
A
Rating: 5 out of 5
product corresponds to our expectations
Translated reviews
A
Rating: 5 out of 5
rien a rajouter ses parfaits cordialement
Translated reviews
A
Rating: 5 out of 5
Fast delivery, product conforms, no breakage
Translated reviews
A
Rating: 5 out of 5
Met my expectations
Translated reviews
A
Rating: 4 out of 5
very satisfied
Translated reviews
A
Rating: 5 out of 5
Delighted with this first order and to have found a French alternative to amazon.
Translated reviews
A
Rating: 5 out of 5
CLEAR
Translated reviews
A
Rating: 5 out of 5
Very good product
Translated reviews
A
Rating: 2 out of 5
Ordered on 30 08 collected on 11 09 and broken but delivery planned on 3 09 then on 6 09 then on 10 09 and collected on 11 09 after many complaints and assurance of being delivered on the planned dates and this without any warning of non-delivery. in addition on opening the jar broke because in a box too large without any paper or bubble wrap to prevent its tossing in the box. pitiful.
Translated reviews
Response from tompress.com
Hello, We are reporting these delays to our carrier. Our after-sales service has taken the matter into account. The pot should arrive in its specific packaging, which is assembled around the pot, and the stones at the bottom. Best regards.
A
Rating: 5 out of 5
Item conforms to specifications fast delivery smooth
Translated reviews
A
Rating: 2 out of 5
The little glass jars are all placed against each other, with no protection, so two jars are broken The scotch tape printed with the warnings must cost less than making a proper parcel. It's not the all-around paper that prevents breakage. And yes, it must be easier to make the carrier pay.
Translated reviews
Response from tompress.com
Hello, We take great care with the packaging of our parcels, but this can happen, which is why a check of the goods is imperative on delivery. Despite the absence of reservations, we proceeded to the credit of 1.02 euros corresponding to the breakage of the 2 jars. Best regards.
A
Rating: 5 out of 5
The only store where I can find all the products I need for my production.
Translated reviews
A
Rating: 4 out of 5
The package arrived intact, but the tray at the bottom of the crate had received a blow, probably before shipping, and was cracked. Impossible to see before signing the delivery note, unless you unpack everything and inspect it in detail, which the deliverers don't appreciate because it wastes their time. So I'd appreciate it if the goods could be checked before being dispatched.
Translated reviews
Response from tompress.com
Hello, We apologize for the inconvenience. A file has been opened with our after-sales department, which will contact you within the day. Best regards.
A
Rating: 5 out of 5
very pro
Translated reviews
A
Rating: 5 out of 5
no comment
Translated reviews
A
Rating: 5 out of 5
PARCEL RECEIVED PROMPTLY
Translated reviews
A
Rating: 5 out of 5
Just as planned
Translated reviews
V
Rating: 5 out of 5
Very good device. Short delivery time
Translated reviews
A
Rating: 2 out of 5
Waiting 3 months for a small order is a bit much considering that said order is still not complete and that I have to wait another two months before getting the two missing parts - The reply to the e-mail, one time out of three if all goes well.
Translated reviews
Response from tompress.com
Hello, We apologize for the inconvenience. We are doing everything we can to reduce the manufacturing time as much as possible. Best regards.