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A
Rating: 4 out of 5
Delivery time needs to be reviewed
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 585 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
the seeder works very well, I spread the mulch and the time to adjust the device (5mn) and it rolls.
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A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
customer for many years always perfect
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V
Rating: 5 out of 5
All as discribed excellent
A
Rating: 5 out of 5
very serious tom press bravo
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A
Rating: 4 out of 5
Delivery tracking on the carrier's website is totally unreliable and if you want to call them the number is overtaxed (scandalous).
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Response from tompress.com
Hello, what phone number did you get? The call is not normally surcharged. Please do not hesitate to contact us so that we can provide you with the correct information. Best regards.
A
Rating: 5 out of 5
No worries at all, just a shame that the pots and lids didn't arrive together.
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A
Rating: 4 out of 5
I wanted to melt milk chocolate at 45 degrees but 1 hour later the chocolate had hardly melted at all. Is the thermostat really set to 45°C? Check before trying again. Apart from this inconvenience, for which Tompress can't be held responsible, this is a serious company.
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A
Rating: 5 out of 5
I am delighted with my order, the telephone reception and the fact that two changes were made to my order. Thank you.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
r.a.s
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A
Rating: 5 out of 5
good material i recommend
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A
Rating: 5 out of 5
as usual impeccable service and delivery. A real pleasure.
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 4 out of 5
Product ordered in early December, received in March... without a word of apology from customer service, without a commercial gesture.
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A
Rating: 5 out of 5
fast, compliant delivery
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A
Rating: 5 out of 5
Product true to description, fast and careful delivery and perfect after-sales service following a request for bottle storage.
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V
Rating: 5 out of 5
everything went very well
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A
Rating: 5 out of 5
Perfect, nothing to say and, frankly, top-notch after-sales service. I highly recommend ordering from you.
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A
Rating: 2 out of 5
6 weeks waiting for delivery, several calls to customer service who are unable to give a delivery date. No commercial gesture made. We will not recommend them, and we do not recommend them.
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A
Rating: 2 out of 5
Two lids out of 6 arrived broken. What's more, the cardboard box was huge, for 6 verrines of 290mL.... it's about time they made a little effort in terms of ecology.
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Response from tompress.com
If you have any questions, please do not hesitate to contact us. Best regards.
A
Rating: 5 out of 5
Super ... except that the material was not available when ordered but arrived later but on the date communicated nothing to say.
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A
Rating: 5 out of 5
very good, arrived on time, good product
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A
Rating: 5 out of 5
Very good quality product, well packaged, I recommend these products. THANK YOU TOMPRESS
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A
Rating: 5 out of 5
Top purchase and delivery.
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A
Rating: 5 out of 5
very good site, I recommend,
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No probleme
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A
Rating: 5 out of 5
Perfect service.
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V
Rating: 4 out of 5
We could still work on communication, but otherwise I'm satisfied.
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A
Rating: 5 out of 5
Very good product, very good customer service. Very pleased.
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A
Rating: 4 out of 5
the drip pan handle has come loose , 2 rivets did the trick + a little matt black on the raw iron parts will prevent rusting .
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A
Rating: 5 out of 5
Serious and efficient site
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A
Rating: 5 out of 5
PUNCTUAL SERIOUS NOTHING TO COMPLAIN ABOUT
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A
Rating: 5 out of 5
Product as described Good value for money
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A
Rating: 2 out of 5
I was waiting for my Christmas present and received it in March.
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A
Rating: 4 out of 5
Order placed in december 2018 received in march 2019 but good its going ...
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Response from tompress.com
Hello, It was a shortage of raw material, the glassmakers have resumed their activity, it should not take so long. Best regards.