English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Postage and packing far too high If a product is not available, the whole order is blocked and not shipped, so it's a double whammy.....
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 384 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
NOT DISAPPOINTED WITH THE PRODUCT AND GOOD COMMUNICATION WITH THE PERSON ON THE PHONE
Translated reviews
A
Rating: 5 out of 5
super
Translated reviews
A
Rating: 5 out of 5
Fast delivery, and the item corresponds to my expectations. I recommend this site. Thank you
Translated reviews
A
Rating: 5 out of 5
bon dans lansamble
Translated reviews
A
Rating: 4 out of 5
Ordered one day, received the next day Material seems robust
Translated reviews
A
Rating: 5 out of 5
Solid appearance.
Translated reviews
A
Rating: 5 out of 5
No problem, perfect order, I'll come back to you.
Translated reviews
A
Rating: 5 out of 5
Fast service, reliable equipment and very pleasant contact
Translated reviews
A
Rating: 5 out of 5
very fast well packaged as I expected.
Translated reviews
A
Rating: 4 out of 5
Marble received in perfect condition, I'm very satisfied with my purchase. Surprised, however, that the carrier gave the package to my neighbor and nephew, who didn't have time to check the order, which was marked fragile on the packaging... My husband wasn't far away though, the deliveryman could have called him.
Translated reviews
A
Rating: 5 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
A little long when the material is not in store
Translated reviews
A
Rating: 4 out of 5
The holes in the roll are not deep enough to make normal ravioli. Very disappointed with the result.
Translated reviews
A
Rating: 4 out of 5
The container was damaged and wobbled inside. In conclusion, the packaging needs to be reviewed.
Translated reviews
Response from tompress.com
Hello, Thank you for this information, our apologies, we will try to improve the timing with these items. Best regards.
A
Rating: 2 out of 5
products not delivered to date delays too long
Translated reviews
Response from tompress.com
Hello, I see the package delivered. Is it wrong? Best regards.
A
Rating: 5 out of 5
Very good service at all levels
Translated reviews
A
Rating: 4 out of 5
Excellent site and products, but the carrier (GEODIS) is lousy because you have to go to pick up the parcel(s) from them. He waits until he has quantity to deliver and that's not normal.
Translated reviews
Response from tompress.com
Hello, Thank you for the information, this is not normal indeed, we alert our provider on this practice. Best regards.
A
Rating: 5 out of 5
I have no comments, only good ones, which is rare enough to mention. Thank you
Translated reviews
A
Rating: 5 out of 5
Product conforms well packaged and fast delivery.
Translated reviews
A
Rating: 5 out of 5
Price a little more expensive than average, but high probability that their taxes are paid in France ;)
Translated reviews
A
Rating: 5 out of 5
Product fully complies with expectations. Appears to be of good quality.
Translated reviews
A
Rating: 4 out of 5
We waited 4 days for delivery by Chronopost nul
Translated reviews
Response from tompress.com
Hello, Thank you for this information, have they informed you of the cause? Best regards.
A
Rating: 4 out of 5
delivery time announced on the site at the time of purchase was delivery within 8 days. actual delivery time plus 1 month. ordered on 8/10 received at home on 21/11. information received because i contacted customer service several times. otherwise no email. result 40 kg of apples lost. so in the end disappointment. i will place a new order to see, but if the result is the same there will be more ...
Translated reviews
Response from tompress.com
Hello, We apologize for the delay. The restocking took longer than expected for this item. Best regards.
A
Rating: 4 out of 5
Satisfied overall, tank packaging slightly torn, not serious upon inspection.
Translated reviews
V
Rating: 5 out of 5
All good
Translated reviews
A
Rating: 5 out of 5
Fast delivery. Good product. I've just finished a batch of homemade white boùdin, no problems with filling or cooking. I'm vacuum-packing the rest of the casings for the next batch. Very satisfied
Translated reviews
A
Rating: 5 out of 5
very good quality products, quick and efficient telephone advice, I recommend
Translated reviews
A
Rating: 5 out of 5
and 5 stars for after-sales service....merci
Translated reviews
A
Rating: 5 out of 5
nickel in every respect
Translated reviews
A
Rating: 5 out of 5
Excellent product, well-presented, fast delivery, reliable packaging - just great!
Translated reviews
A
Rating: 4 out of 5
satisfactory overall
Translated reviews
A
Rating: 5 out of 5
Super product, excellent packaging, we were able to make sausages without any problems, these casings are of excellent quality.
Translated reviews
A
Rating: 5 out of 5
Fast, fair price, good quality
Translated reviews
A
Rating: 5 out of 5
Faster than expected delivery, careful packaging
Translated reviews
A
Rating: 5 out of 5
everything is just as I expected
Translated reviews
A
Rating: 4 out of 5
the website is a bit complicated in stages.
Translated reviews
A
Rating: 5 out of 5
Product delivered within 15 days on the website, received in 48 hours. This in no way hinders the use of the product, which is very effective for what is expected of it. But given its price, we expect it to be perfect.
Translated reviews
A
Rating: 4 out of 5
Too bad the box arrived all dusty.
Translated reviews
A
Rating: 5 out of 5
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
Translated reviews