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M
Rating: 5 out of 5
The order taking, the carefully packaged parcel, and the reception are perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
10
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G
Rating: 5 out of 5
I am very happy with Tompress and satisfied, I will reorder when I need, thank you
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A
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Large selection of good products, very friendly staff (phone). Thank you
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J
Rating: 5 out of 5
order as usual. speed efficiency
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M
Rating: 5 out of 5
Incredible efficiency and great service!
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G
Rating: 5 out of 5
satisfied despite the slightly long delays.
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P
Rating: 5 out of 5
Correct order
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M
Rating: 5 out of 5
Order received quickly. I recommend
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C
Rating: 5 out of 5
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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M
Rating: 5 out of 5
Impeccable!.... Thank you....
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V
Rating: 5 out of 5
Effective and reliable
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X
Rating: 5 out of 5
Perfect. Thank you
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B
Rating: 5 out of 5
fast and compliant delivery times
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G
Rating: 5 out of 5
Super knife. And fast delivery.
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G
Rating: 5 out of 5
Extra
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M
Rating: 5 out of 5
It's perfect.
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A
Rating: 5 out of 5
Tom Press, always on top !!!!
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G
Rating: 5 out of 5
the box was broken but the merchandise was fine
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J
Rating: 5 out of 5
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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C
Rating: 5 out of 5
Received on time, product compliant. Thank you.
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C
Rating: 5 out of 5
Fast delivery and in line with my expectations. I recommend this site
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U
Rating: 5 out of 5
Excellent
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D
Rating: 2 out of 5
1 tooth damaged on pinion during reception but which will not have an impact during operation. But as a principle....
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Response from tompress.com
Hello,
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
5
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F
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
very well identical piece
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G
Rating: 5 out of 5
Only quality products on Tompress
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C
Rating: 5 out of 5
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
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F
Rating: 5 out of 5
very good quality
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V
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
everything arrived in perfect condition Thank you
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J
Rating: 2 out of 5
The product is not effective
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
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X
Rating: 5 out of 5
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
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N
Rating: 5 out of 5
Very satisfied with the professionalism
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M
Rating: 2 out of 5
a bit long to process at Tompress, in online customer relations regarding the validation of the transfer (why propose it without attaching the instant transfer form ???)...but well the product arrived at the right place. I would have expected a more substantial packaging considering it is a plastic container, there was only a thin layer of transparent film.
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Good products
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