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A
Rating: 5 out of 5
very serious.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 5 stars
Reset filtersA
Rating: 2 out of 5
How to evaluate an order that has still not been delivered since 21/10/21. Incomplete order, due to one of the products being out of stock.
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Response from tompress.com
Hello, the package has been shipped, it seems to have been delayed in the postal network, we have opened a claim: 41671020. Best regards.
A
Rating: 5 out of 5
fast shipping
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A
Rating: 5 out of 5
Product conforms to request, quick order!
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
very good quality gasket, better than the original, fast delivery
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A
Rating: 5 out of 5
I'm very satisfied with the site, which allows me to choose, order and pay for products, but I regret the deterioration of the packaging; for my first orders, 2 years ago, the bags of flour were in small cartons of 10 packs, even though the flours were different, and these small cartons were placed in a large cardboard box wedged with paper. Now, apart from the
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A
Rating: 5 out of 5
Hello, Very clear site for ordering, fast delivery, and quality product. Everything is perfect.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Very fast delivery and the product totally met my expectations.
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A
Rating: 5 out of 5
fast delivery and impeccable product
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A
Rating: 5 out of 5
All is well Thank you
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A
Rating: 5 out of 5
Hello. I still have nothing more to add to the usual satisfaction.
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A
Rating: 5 out of 5
the speed with which you replied to my message, the choice of payment method and the speed of delivery. All the products I ordered were exactly what I wanted.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
My products are reasonably priced. The delivered products correspond to the order. The delivery was made quickly. The products arrived in good condition.
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A
Rating: 5 out of 5
Fine, don't change a thing
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A
Rating: 5 out of 5
Excellent! Fast, quality service and impeccable follow-up; perfect packaging and delivery and a remarkable quality product for a very reasonable price.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Great responsiveness to the order. Very well packed.
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A
Rating: 5 out of 5
Clear website, fast delivery and well packaged. RAS
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A
Rating: 5 out of 5
customer service called me to see if I needed help finalizing my order. How nice!
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A
Rating: 5 out of 5
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A
Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
V
Rating: 5 out of 5
The onions arrived intact and in good quality. Unfortunately the box was quite dented. The price is ok. Taste and aroma are very good. Perhaps you could reduce the shipping costs to DE. That would be very positive. Otherwise I can also award 5 points for the fast processing. Keep up the good work.
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A
Rating: 5 out of 5
Fast order processing and receipt. Perfect.
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A
Rating: 5 out of 5
quality material. Fast delivery
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A
Rating: 5 out of 5
Very good quality product.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Product quality, on-time delivery, suitable packaging
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A
Rating: 5 out of 5
Fast delivery and no over-packaging
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
product met my expectations and was delivered quickly
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A
Rating: 5 out of 5
Perfect! Thank you!
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A
Rating: 5 out of 5
Easy ordering, very fast delivery. Perfect packaging, very protective, no plastic or polystyrene. The product is exactly what I expected.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
We've just discovered Tompress and their utensils? functional with a vintage design, there's something for everything in the kitchen, a real Ali Baba's cave. Easy ordering, very short delivery times. For us it's perfect; thank you and see you soon for the next vegetable and fruit preserves.
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