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A
Rating: 5 out of 5
nothing to say thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
Wide selection, good products Fast delivery Recipe tips Satisfied!
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C
Rating: 5 out of 5
All very well
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C
Rating: 5 out of 5
goods in accordance with the request, fast and timely shipping.Great site.
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A
Rating: 5 out of 5
Perfect in every way
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A
Rating: 5 out of 5
Very satisfied with all products ordered
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A
Rating: 5 out of 5
It's perfect for an impromptu snack for the little ones!
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
All ok
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A
Rating: 5 out of 5
Fast delivery, no product errors, everything went smoothly.
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A
Rating: 5 out of 5
Thank you for your responsiveness. And bravo for the packing" not easy to do and very well done."
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A
Rating: 5 out of 5
impec
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A
Rating: 5 out of 5
excellent product quality. Very professional service
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A
Rating: 5 out of 5
Perfect, just what I was looking for to make a stand-up meal! As the barrel was second-hand, there were the usual red wine stains, which I removed in no time at all (a quick, light sweep of washing powder and an immediate rinse with a little bleach to avoid darkening the wood). A coat of colorless varnish and the barrel is as good as new. MAGNIFICENT!
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A
Rating: 2 out of 5
Delivery took nearly 2 months After contacting customer service after a month they told me that the parcel would be sent the following week but it only left 1 month later I was told that my parcel was leaving and that I would receive a tracking link within 24 hours but I never received it.
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Response from tompress.com
Hello, The restocking took longer than expected and we are sorry for that. Kind regards.
A
Rating: 5 out of 5
Responsive service. They called me back to avoid having to pay the delivery charge twice. Very nice! Thank you for the products ordered and the speed with which the order was received.
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A
Rating: 5 out of 5
as shown, impec
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A
Rating: 5 out of 5
Trustworthy company!
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A
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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V
Rating: 5 out of 5
Very efficient service, fantastic product = extremely happy customer!
A
Rating: 5 out of 5
As always, Tompress is perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very professional, very prompt, impeccable service
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A
Rating: 2 out of 5
nowhere was it specified (or specified very poorly) that the casings would be sent frozen. as a result, when they arrived at my home a long time later, i received soaked bags of casings in bags of water. i'm not sure what i'm going to do with them... but for the other products, they're fine. so i still trust the site... but not for casings!
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Response from tompress.com
Hello, the casings are not frozen, they are packed in brine. Chances are that the bag was punctured during transport. The liquid is the brine in which the casings are preserved. Please contact us on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 5 out of 5
very fast, perfect
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very good quality products, fast service and on-time delivery. Perfect!
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
No problem with the order, no problem with the delivery.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Everything was perfect Thank you very much
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A
Rating: 5 out of 5
Full and absolute satisfaction
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A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Everything is perfect. TomPress is very serious and the products are top-notch. Thank you."
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A
Rating: 5 out of 5
Very happy with this order
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