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A
Rating: 5 out of 5
everything was perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
The product was delivered with great care, very protective packaging. Using the dehydrator is easy and efficient! I highly recommend it, even if I regret the very long delay between order and delivery!
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Fast delivery, responsive and reliable customer service
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A
Rating: 5 out of 5
Super degreaser! And it's real, not like all those so-called miracle products you see in TV ads!...
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A
Rating: 5 out of 5
A real bible on the subject, an invaluable guide to the dehydration of foodstuffs, a beautiful book that is really well explained.
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A
Rating: 5 out of 5
very fast
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A
Rating: 5 out of 5
the knives on the cabbage mandolin are wavy, which slows down the return movement; my very old mandolin has flat knives, but that's a detail,
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast, efficient, immediately changed the relay point, closed because of the covid Bravo for your responsiveness!
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A
Rating: 5 out of 5
minor disappointment with order tracking, where I had to phone to find out the status of my order, but the staff was very responsive to my requests and the service provided was excellent.
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A
Rating: 2 out of 5
Ordered on 02/11/2020 and paid, received on 16/11/2020. Time far too long for the ferments to have retained their optimal power! I did not receive a reply to an e-mail pointing this out. After contacting Tf, the operator told me that they would keep for another six months anyway (I doubt it very much).
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Response from tompress.com
Hello, Your parcel tracking request was received on 12/11 and answered the same day. Yours faithfully
A
Rating: 5 out of 5
ce n ' est pas notre première commande c ' est ok
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A
Rating: 5 out of 5
Perfect product, very fast delivery
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A
Rating: 5 out of 5
Perfect!
Several orders and always impeccable! A damaged parcel on the order, the after-sales service resolved the problem in 4 hours.
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Several orders and always impeccable! A damaged parcel on the order, the after-sales service resolved the problem in 4 hours.
A
Rating: 5 out of 5
I am always satisfied with Tom Press products and the availability of its staff.
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A
Rating: 5 out of 5
Serious and reliable site The products offered are of high quality. I recommend
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A
Rating: 5 out of 5
good trading ++++++
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A
Rating: 5 out of 5
VERY GOOD I RECOMMEND THIS SITE
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A
Rating: 5 out of 5
Very good site. Very serious.
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A
Rating: 5 out of 5
Quick and efficient
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A
Rating: 5 out of 5
Just the delivery time, which did not correspond to the forecast. Very good telephone reception, the products correspond to our expectations.
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A
Rating: 5 out of 5
Wrapping glasses in transparent plastic is very practical for checking for breakage, and saves the deliveryman time.
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A
Rating: 5 out of 5
Satisfied as always.
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A
Rating: 2 out of 5
Impossible to use the device.Aicin instruction manual . Please send me a video tuto: odilesv&gmail.com !
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Response from tompress.com
Hello, it's done! I hope you'll update your satisfaction by changing your rating. Best regards.
A
Rating: 5 out of 5
Nothing to say, everything was perfect!
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A
Rating: 5 out of 5
Everything is OK and I order from a French company in the South West of France. Very good too.
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A
Rating: 5 out of 5
Tompress has been a pleasure to shop at for years.
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A
Rating: 5 out of 5
Unfortunately I did not receive all the items I ordered, what a pity Cordially
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Response from tompress.com
Hello, What do you mean? Are you referring to cancelled items or a missing item in the parcel? Please let us know at 05 63 71 44 99 or [email protected]
A
Rating: 5 out of 5
haven't tried it yet!
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A
Rating: 5 out of 5
Top service. I recommend
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A
Rating: 5 out of 5
Site very well stocked very good product I would tell my friends to order on this site
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A
Rating: 5 out of 5
I liked the variety of products. For my first order I am very satisfied.
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A
Rating: 5 out of 5
Everything is in order, fast shipping
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A
Rating: 5 out of 5
Order arrived very quickly.
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Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very good products
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A
Rating: 5 out of 5
The order was delivered quickly, right to the doorstep and very safe! Thank you so much!
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
I didn't need customer service.
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