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A
Rating: 5 out of 5
very well
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 5 stars
Reset filtersC
Rating: 2 out of 5
Goods do not match what is indicated. Problems with delivery.
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Response from tompress.com
Good morning, sorry you did not have a good experience. We are not aware of any problems with the delivery, while for non-conforming goods we are available to solve any problems. Please do not hesitate to contact us, we are always available. CUSTOMER SERVICE TOMRPESS ITALIA
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect transaction
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A
Rating: 5 out of 5
Very good products
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
I would have liked to have had a note from customer service to tell me that something was missing from the order, instead of waiting several days without any news, and for me to be the one to call to find out the reasons for the delay. As the rest was a regent, I cancelled the missing item... but I lost 10 days....
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A
Rating: 5 out of 5
Purchase of a Fontana pizza oven stand...
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A
Rating: 5 out of 5
Supet site
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A
Rating: 5 out of 5
bonjour, c'etait pour ma mère et elle ete très contente, donc pour moi c'est génial d'en trouver chez vous
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A
Rating: 5 out of 5
Ras very well
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
RAS satisfied overall
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A
Rating: 5 out of 5
Super fast delivery. Product conforms, nice finish, perfect! Practical right- or left-hand gas inlet hose assembly.
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A
Rating: 5 out of 5
Prompt service despite the period in question Efficient
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A
Rating: 5 out of 5
RAS, everything went perfectly, fast, reliable, professional, what more could you ask for?
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
reliable merchandise and service
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A
Rating: 5 out of 5
1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.
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A
Rating: 2 out of 5
fast delivery but box completely exploded (fortunately the goods were intact, I did not receive the right goods and finally I had to call back after a week to have more information on how to proceed, while the same day I had called to report the problem.
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Response from tompress.com
Hello, Our apologies, the after-sales service is in the process of making the necessary arrangements. Best regards.
A
Rating: 5 out of 5
As usual, no problem.
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A
Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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A
Rating: 5 out of 5
very satisfied with this product
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A
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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A
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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A
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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A
Rating: 5 out of 5
Fast delivery and very good product
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A
Rating: 5 out of 5
exactly what I wanted Fast delivery and perfect packaging
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A
Rating: 5 out of 5
Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.
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A
Rating: 5 out of 5
Superb article! and a follow-up on the delivery in real time super.
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A
Rating: 5 out of 5
Very satisfied from all points of view
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A
Rating: 2 out of 5
delivery time too LONG
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Response from tompress.com
Hello, the restocking took a little longer than expected, yes, because of the exceptional health situation. Everything seems to be gradually returning to normal. Best regards.
A
Rating: 5 out of 5
Corresponds to my expectations
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
Professional service. Say he calls back and actually calls back to give a precise answer to a question.
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A
Rating: 5 out of 5
deadline respected secure packaging, I will recommend to my friends bav
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A
Rating: 5 out of 5
Very complete site, reasonable prices, responsive customer service, fast delivery, I recommend TOMPRESS.
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