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A
Rating: 5 out of 5
RAS T Bien
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
I'm always delighted with the products I order. And a happy 2018 to you all. Viviane
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A
Rating: 5 out of 5
Very fast delivery, compliant products.
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A
Rating: 5 out of 5
Chronopost delivery late and outside selected delivery window. Products arrived in good condition, well protected.
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Response from tompress.com
Hello, Thank you for your feedback, we are opening a complaint with chronopost. Best regards.
A
Rating: 5 out of 5
Product conforms. Good quality. Carrier called ahead for an appointment. Highly recommend. Thank you
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A
Rating: 5 out of 5
Items delivered very quickly and of very good quality
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A
Rating: 2 out of 5
Poor-quality packaging Three broken 324ml jars Couldn't check the parcel as it arrived at a neighbor's house
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Response from tompress.com
Hello, I am opening a file with our after-sales service to inform them of the breakage. Best regards.
A
Rating: 5 out of 5
Hello, This is my 1st order from you, I am very satisfied with your services and I thank you. However, I can not tell you about the products, because they were offered, apparently the person who received them, seemed happy. I will certainly recommend you.
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A
Rating: 5 out of 5
The delivery company (Géodis) arrives unannounced, which delays delivery.
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A
Rating: 5 out of 5
Very good purchase, chrono post delivery on time
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A
Rating: 5 out of 5
A very useful instrument at this festive time of year, decorative, inexpensive and highly effective compared with traditional bellows.
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A
Rating: 5 out of 5
Received the order on time. First use top Just follow the recommendations,now we will eat the breads we want.We already had the baguette mould,so we can enjoy the good bread now.Well done to all.
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A
Rating: 2 out of 5
Delay too long, No information on my order. More than unsatisfactory customer service response. Product too expensive.
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A
Rating: 5 out of 5
The merchandise is flawless, I'm delighted.
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A
Rating: 5 out of 5
The product was delivered quickly and met my expectations.
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A
Rating: 5 out of 5
I would have liked to be able to pay with my visa card.
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V
Rating: 5 out of 5
Fast delivery goods as described very satisfied would order again anytime
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A
Rating: 5 out of 5
Great products.
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A
Rating: 5 out of 5
top product and delivery
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A
Rating: 2 out of 5
the photo of the spit is, like mcdo's photos, more appetizing than the real thing.
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Response from tompress.com
Hello, What are you missing compared to the photo? What's the difference? Please do not hesitate to come back to us and modify your opinion.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality, very good telephone reception, quality merchandise.
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A
Rating: 5 out of 5
Keep up the good work
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A
Rating: 5 out of 5
A well-constructed site, USEFUL products and, on delivery, the paper catalog to dream about other projects.
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A
Rating: 5 out of 5
Telephone contact because a problem with unavailable products could delay delivery
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A
Rating: 5 out of 5
Perfectly compliant and very quick in this festive season, thank you.
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A
Rating: 2 out of 5
We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.
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Response from tompress.com
Hello, Are you unhappy because you were able to call a toll-free number? Because a professional answered? Because we delivered despite the break? We remain at your disposal, please do not hesitate to come back to your comment J
A
Rating: 5 out of 5
still no news of my December 13 order and my request to cancel it if it didn't arrive by Christmas.... Allo Allo Is there anyone on the line?
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Response from tompress.com
Hello, Yes, the necessary steps were taken when you called. Best regards.
A
Rating: 5 out of 5
Very fast delivery, fantastic, thank you Perfect espresso machine, efficient, delicious coffee, no more consumables Unbeatable value for money
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A
Rating: 5 out of 5
Totally satisfied with the delivery and the material
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A
Rating: 5 out of 5
product conforms to our expectations delivery as expected without any problem everything was perfect see you soon
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A
Rating: 5 out of 5
a positive 1st experience
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A
Rating: 5 out of 5
Very good, fast, efficient service. Very competent telephone staff. Quality material. Very satisfied. Fast delivery, nothing to say. Very complete company that knows its products very well and knows how to promote them. Keep up the good work.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Ultra fast, even during the holiday season, quality products.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Perfect, but I couldn't find the invoice. Could you please send it to us? Thank you Philipe VANDERSTICHEL O'COIN DES SAVEURS
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Response from tompress.com
Hello, Yes, I'll send it to you right away. Our apologies. Best regards.
A
Rating: 5 out of 5
Serious professional
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A
Rating: 5 out of 5
Fast compliance, I recommend it, see you next time.
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C
Rating: 5 out of 5
We were enraptured by the precision and dexterity of the syringe.
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