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F
Rating: 5 out of 5
Perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Fast and careful delivery
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P
Rating: 5 out of 5
Objects faithful to my expectations, very fast delivery.
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R
Rating: 5 out of 5
Great, very fast shipping, good quality furniture. Perfect...
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J
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Delivery as requested with the ordered items. But as La Poste encountered a problem... "Your package No. ********* entrusted to Tom Press unfortunately suffered a routing error and we are doing everything possible to get it back on track.". The package therefore arrived late and in poor condition, very likely dislocated in the sorting center. The vacuum bag packaging was torn and the bags hastily collected to be piled into the reinforced package with a lot of tape.
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Response from tompress.com
Hello,
Thank you very much for your 5-star rating and for your detailed feedback.
We are pleased that the ordered items meet your expectations. However, we are sorry to learn that your package encountered an incident during its delivery by La Poste and that it arrived in a damaged state.
Even though this type of problem occurs during transport, we fully understand your disappointment at receiving a damaged package. We hope, however, that the products remain in line with your expectations.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving an order. Our team is at your disposal to assist you and find an appropriate solution.
Thank you again for your trust.
Best regards,
The Tom Press team
Thank you very much for your 5-star rating and for your detailed feedback.
We are pleased that the ordered items meet your expectations. However, we are sorry to learn that your package encountered an incident during its delivery by La Poste and that it arrived in a damaged state.
Even though this type of problem occurs during transport, we fully understand your disappointment at receiving a damaged package. We hope, however, that the products remain in line with your expectations.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving an order. Our team is at your disposal to assist you and find an appropriate solution.
Thank you again for your trust.
Best regards,
The Tom Press team
J
Rating: 5 out of 5
ras
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C
Rating: 5 out of 5
impeccable no remarks
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R
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good shopping experience. Fast and careful shipping. Item meets my expectations. No unpleasant surprises. I recommend this seller.
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K
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
Very reasonable prices, package sent quickly and French company
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C
Rating: 5 out of 5
Great delivery speed!!!
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N
Rating: 5 out of 5
Very satisfied with this purchase.
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M
Rating: 5 out of 5
Very good.
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E
Rating: 5 out of 5
Order received within the indicated time. Perfect
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P
Rating: 5 out of 5
Fast delivery and quality as expected. No problems
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A
Rating: 5 out of 5
Products of very good quality, good deals and very fast and very well packaged delivery. Valuable aids for cooking and gardening
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N
Rating: 5 out of 5
super fast and perfect delivery
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C
Rating: 5 out of 5
too bad that it is not restocked more
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I
Rating: 5 out of 5
super nothing to say
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B
Rating: 5 out of 5
Very good responsiveness
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B
Rating: 5 out of 5
Customer service available to answer questions before purchase. Delivery time respected. Haven't tested my brand new thorny yet: so no opinion on the product yet. I recommend
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J
Rating: 5 out of 5
Always been happy with tompress...
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G
Rating: 5 out of 5
Good product and fast delivery
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A
Rating: 5 out of 5
I am very satisfied.
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P
Rating: 5 out of 5
I particularly appreciate the seriousness of the house
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F
Rating: 5 out of 5
perfect
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F
Rating: 5 out of 5
Fast delivery. Very nice quality
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R
Rating: 5 out of 5
Good reception
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J
Rating: 5 out of 5
Hello, there were parts out of stock, we found a solution, the package finally arrived at a merchant because it was too big for the 7/7: 24/24 boxes.
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C
Rating: 5 out of 5
the spatula is great
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A
Rating: 5 out of 5
Very good, reception in accordance with the order
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B
Rating: 5 out of 5
fast delivery, device not tested yet.
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R
Rating: 5 out of 5
Completely in line with my expectations
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A
Rating: 5 out of 5
It's always perfect.
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P
Rating: 5 out of 5
Very good.
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