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A
Rating: 5 out of 5
The packaging is very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 400 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
I waited 2 1/2 months but I know your supplier took a long time to restock. I was able to put my chopper back together. There was no oil in the reducer and the Spi seal spring had broken. It's the result of lending it to a friend who doesn't want to buy one and who, what's more, has lent it to other people and returned it to you eight months later in this condition.
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A
Rating: 3 out of 5
Due to a management error the pan arrived after the date and I had to buy another one. (double use) I hesitate to recommend, so as not to suffer the same setbacks. Sincerely
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Response from tompress.com
Hello, We are sorry for this inconvenience, the postal services have indeed misdirected the package which caused this delay of 24 hours. Yours sincerely
A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Conforming items. Fast delivery
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A
Rating: 3 out of 5
A customer for years, this is the first time that an order placed on May 20 has been received on July 17.
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Response from tompress.com
Hello, We're sorry, this is an exceptional situation and unfortunately some raw materials are particularly difficult to restock. We're doing our best to shorten lead times. Kind regards.
A
Rating: 5 out of 5
R. to. S. !
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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A
Rating: 5 out of 5
without
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A
Rating: 5 out of 5
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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An excellent site that I've already recommended.
A
Rating: 5 out of 5
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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A
Rating: 5 out of 5
Thank you for your impeccable service!
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A
Rating: 5 out of 5
Nothing to report, everything went smoothly from order to delivery.
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A
Rating: 5 out of 5
No problem: ordered, paid for and delivered without delay.
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A
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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A
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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A
Rating: 5 out of 5
super
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A
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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A
Rating: 5 out of 5
very satisfied with the product and the price
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A
Rating: 5 out of 5
excellent product delay information
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C
Rating: 5 out of 5
Item arrived on time and matched description.
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A
Rating: 5 out of 5
super c'est tout
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A
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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A
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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A
Rating: 5 out of 5
professional service. i recommend it!
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A
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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A
Rating: 5 out of 5
Without
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A
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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A
Rating: 4 out of 5
Ras
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A
Rating: 5 out of 5
being equipped with a plastic funnel, fragile to shocks, I was looking for a more durable replacement.
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A
Rating: 5 out of 5
Happy with my purchase!
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Order received promptly as requested
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A
Rating: 4 out of 5
Very well packed and fast delivery
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A
Rating: 5 out of 5
Very good, thank you very much.
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A
Rating: 5 out of 5
fast shipping, product conforms, very satisfied
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A
Rating: 5 out of 5
The shovel handle was missing on delivery. After calling after-sales, I received it 48 hours later. Super responsive!
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A
Rating: 5 out of 5
Cde very well passed nothing to say
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A
Rating: 5 out of 5
I have ordered several times and have never been disappointed. Thank you.
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