The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied with the product and the price
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Acheteur Vérifié
Rating: 5 out of 5
excellent product delay information
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Compratore Verificato
Rating: 5 out of 5
Item arrived on time and matched description.
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Acheteur Vérifié
Rating: 5 out of 5
super c'est tout
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Acheteur Vérifié
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
professional service. i recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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Acheteur Vérifié
Rating: 5 out of 5
Without
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Acheteur Vérifié
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 5 out of 5
being equipped with a plastic funnel, fragile to shocks, I was looking for a more durable replacement.
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Acheteur Vérifié
Rating: 5 out of 5
Happy with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
Order received promptly as requested
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Acheteur Vérifié
Rating: 4 out of 5
Very well packed and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Very good, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
fast shipping, product conforms, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
The shovel handle was missing on delivery. After calling after-sales, I received it 48 hours later. Super responsive!
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Acheteur Vérifié
Rating: 5 out of 5
Cde very well passed nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
I have ordered several times and have never been disappointed. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
In need of pretty and not too big pots to prepare my Christmas presents, I found the items I wanted at Tom-press at fair prices.
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Acheteur Vérifié
Rating: 4 out of 5
very good product
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Acheteur Vérifié
Rating: 5 out of 5
Keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
PERFECT!!!
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, very good product.
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms to my expectations. A plus for the packaging, well protected product.
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Verifizierter Käufer
Rating: 5 out of 5
One of the few stores that carried the item. Unfortunately, shipping to Switzerland would have cost 42, so I had to order the item to Germany and have it brought to me. But it worked without any problems. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
As satisfied as ever lol
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Acheteur Vérifié
Rating: 5 out of 5
my husband is delighted, much less volume for bulky items
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Acheteur Vérifié
Rating: 4 out of 5
product conforms, well packed, delivered on time: it's ok
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Acheteur Vérifié
Rating: 4 out of 5
The article is good (except a little small) but delivery time, you have to be patient.
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Acheteur Vérifié
Rating: 5 out of 5
as ordered
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Acheteur Vérifié
Rating: 5 out of 5
Perfect product and customer service, don't hesitate; they're pros."
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Acheteur Vérifié
Rating: 5 out of 5
Compliant product.
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Acheteur Vérifié
Rating: 5 out of 5
top...! just what I expected
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Acheteur Vérifié
Rating: 5 out of 5
Always the same quality of service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
Interesting, especially as the literature on this subject is not very extensive or professionally oriented.
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Acheteur Vérifié
Rating: 3 out of 5
Long delay to receive a damaged can and a pizza peel. Disappointed when up until then I was very satisfied...
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Response from tompress.com
Hello, Sorry for the delay, the production of the shovels and pizza handles is a bit behind schedule. Is the canister usable? Please let us know the details of your delivery at [email protected]. Best regards.
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