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A
Rating: 5 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Haven't tried the product yet, I was delivered late.
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A
Rating: 5 out of 5
Good product. 20% cheaper than Amazon. Fast and accurate customer service. Very good online store.
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A
Rating: 5 out of 5
Parcel well received, impeccable packaging
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A
Rating: 5 out of 5
The products are of very good quality and the customer service is excellent.
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A
Rating: 5 out of 5
speed perfect quality
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A
Rating: 5 out of 5
Fast, the article corresponds to my request
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A
Rating: 3 out of 5
The quality of the product is perfect, but it's still a bit expensive... And the delivery was disastrous because I was at home and the deliveryman didn't even ring, he just left a delivery notice in my letterbox...
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Response from tompress.com
Hello, Our apologies, did he show up again? Did you arrange to meet by telephone? Kind regards.
A
Rating: 5 out of 5
very serious site
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A
Rating: 5 out of 5
I am very satisfied with my order and the products and I will order on this site from now on for my needs.
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A
Rating: 5 out of 5
All clear, everything OK
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
nothing to complain about, we'll see when we use it... The item looks strong, but I've yet to use it.
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A
Rating: 5 out of 5
all's well
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A
Rating: 5 out of 5
Merchant as ordered
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 4 out of 5
I recommend it, practical, no need to calibrate.
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A
Rating: 5 out of 5
no problem ras
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A
Rating: 5 out of 5
Very good quality products, I will recommend with pleasure
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A
Rating: 5 out of 5
delivery time perfect,careful packaging happy to order a product in the tarn i live labruguiere when i come in the family i will visit you in your store because i have other things to buy from you
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Response from tompress.com
Hello, Our showroom is open Monday to Friday, 9am to 12pm and 2pm to 6pm. Best regards.
A
Rating: 5 out of 5
I'm very happy with my first order from tompress. I didn't know the company before and found exactly what I was looking for on the site. Customer service is impeccable. Living in England, I received my order in 5 days, including a weekend, with no additional delivery charges. Many thanks, Catherine.
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A
Rating: 5 out of 5
Nothing to report, quite the contrary
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A
Rating: 5 out of 5
So happy with my purchase
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A
Rating: 5 out of 5
My only complaint is the huge discrepancy between the advertised delivery time and the actual delivery time (15 days), but above all the lack of communication on the significant extension of this time (a little information by e-mail would have been appreciated)! On the other hand, I was surprised by the speed of the reply by telephone and I appreciated the delivery by post (public service in the countryside).
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A
Rating: 5 out of 5
Very serious store and always ready to listen, the quality of your products is excellent.
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A
Rating: 5 out of 5
all very well
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A
Rating: 5 out of 5
Just what I needed
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A
Rating: 5 out of 5
Everything went very well, just like last time.
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A
Rating: 5 out of 5
professional organization and follow-up
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A
Rating: 3 out of 5
The 20 cm lid doesn't fit properly on the Agnelli pan, due to the pan's handle (which is angled too high).
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Response from tompress.com
Hello, If the item does not fit, you can ask to return it. Please do not hesitate to contact our customer service at [email protected] or +33563714499. Best regards.
A
Rating: 5 out of 5
Very good. Item conforms to specifications and delivery is fast.
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A
Rating: 5 out of 5
Fast delivery. A little expensive given its mechanical simplicity.
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A
Rating: 5 out of 5
product delivered on a damaged pallet but the packaging was intact and the goods impeccable. R.A.S
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A
Rating: 4 out of 5
Maybe you should change the delivery method because the post office is always late.
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A
Rating: 5 out of 5
Very good service nothing to say just good
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C
Rating: 5 out of 5
My purchase arrived quickly and in excellent condition.
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A
Rating: 5 out of 5
No complaints. All is well. I recommend it often.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
very good service, fast delivery, very well packaged goods. i tested the mincer with meats, even nervous, it goes, great.
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A
Rating: 4 out of 5
Vinaigrier super but... but ... the cork really needs to be reviewed. It was leaking after about 6 hours, which stained the small base and the cupboard where it was placed. DIY with a champagne cork that holds. Asked 3 euros more, but with a quality cork.
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