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A
Rating: 5 out of 5
CLEAR
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
reliable merchandise and service
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A
Rating: 5 out of 5
1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.
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A
Rating: 5 out of 5
As usual, no problem.
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A
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
A
Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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A
Rating: 5 out of 5
very satisfied with this product
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A
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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No serious tracking. After delivery, it still said 'on the way'!"
A
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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A
Rating: 3 out of 5
The product is compliant. The Geodis delivery service, on the other hand, is poorly done. You have to call to find out when the delivery will be made, no time slot is given, and the delivery driver is not allowed to go up to people's houses" so he leaves the goods (a 70kg barrel) at the entrance to the building."
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A
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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A
Rating: 4 out of 5
Too bad no Saturday duty
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A
Rating: 5 out of 5
Fast delivery and very good product
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A
Rating: 5 out of 5
exactly what I wanted Fast delivery and perfect packaging
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A
Rating: 4 out of 5
I suppose it's for ordering this type of material, which is not very common.
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A
Rating: 5 out of 5
Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.
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A
Rating: 5 out of 5
Superb article! and a follow-up on the delivery in real time super.
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A
Rating: 4 out of 5
Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.
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A
Rating: 5 out of 5
Very satisfied from all points of view
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A
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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A
Rating: 5 out of 5
Corresponds to my expectations
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
Professional service. Say he calls back and actually calls back to give a precise answer to a question.
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A
Rating: 5 out of 5
deadline respected secure packaging, I will recommend to my friends bav
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A
Rating: 5 out of 5
Very complete site, reasonable prices, responsive customer service, fast delivery, I recommend TOMPRESS.
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A
Rating: 3 out of 5
Delivery promised in 48 hours and which, despite the circumstances, took 2 weeks.
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A
Rating: 4 out of 5
Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.
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A
Rating: 4 out of 5
continue
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A
Rating: 4 out of 5
Second order with this supplier and still very satisfied with the quality of the products and the service.
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C
Rating: 5 out of 5
All perfect
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A
Rating: 5 out of 5
Thank you for sending my order. The delivery was fast and the product seems excellent from the first use. We'll see in time. The grids are suitable for many uses. I personally use this product for chicken feed.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very very good Very very fast delivery
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A
Rating: 5 out of 5
Very good product quality. I highly recommend it!
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A
Rating: 3 out of 5
Over a month's delivery time.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect ordering and delivery process. Products as expected.
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