Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 16h37

well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 13h07

Two successive orders of pork and sheep casings from Portugal. Ordered on Tuesday, arrived on Friday in perfect condition. Understood the meaning of untangling the masses, soaked the casings for a few hours and all went very well. Last Saturday, 20kg of merguez and 15kg of sausage worked wonders on a group of fifteen expats for whom this was a first.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 12h16

The dehydrator was delivered with major scratches on the inside. On the stainless steel, this is unfortunately quite visible. Unacceptable.

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Response from tompress.com Published on 02/05/2018

Hello, I'm sorry to hear about this, but I'm immediately opening a file with our after-sales service department to report it. A representative will contact you tomorrow. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 12h01

Fast, careful service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 11h53

the merchandise conforms to specifications and the workmanship is meticulous.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 11h17

RAS fast delivery products conform to order unrivalled customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 11h09

Product meets my expectations

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 10h22

Delivery time respected. Product conforms to photo and description, quality seems comparable to another raviole tray I use regularly.
I chose the triangular shapes to change from the round or square ones, but also to differentiate them when I freeze them: each shape has a different filling. Good value for money.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 08h40

I had not been warned of the delay in delivery (1 month was tomorrow instead of a week).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 08h11

Chronopost didn't offer re-delivery to the post office in my neighborhood (Robertsau), but only to post offices or relay points, where parking is relatively difficult. Not too cool for a heavy, bulky parcel. The products and service are still top-notch. No blah-blah, clear dialogue, effective action.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 07h52

shipping costs a little too expensive 7.50 euros for an order 2 items for an amount of 41.20 euros ( 1 knife 1 package of vacuum bags )which increases the bill of 18.20 pity we would order more often otherwise the quality is there but at this price we find on the spot cheaper I recommend however your site but I warn well on shipping costs

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 07h45

the product is exactly what I expected, especially as it will be used (in an outdoor kitchen) in a foreign country (Spain) where it doesn't exist.

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Verifizierter Käufer

Rating: 3 out of 5

Published on 30/04/2018 à 06h48

Delivery took far too long. Wanted to cancel the order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 06h34

Product fully complies with the description, delivery on the date indicated by colissimo. Perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 06h29

Nothing to say

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 06h15

Hello, it's too early to evaluate the product because it hasn't been used yet, apart from cleaning and a test run. I won't be able to reply until I've done my first canning. Have a nice day!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2018 à 17h04

Impeccable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2018 à 14h49

Fast delivery very good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 12h13

Very satisfied with my order, VERY GOOD overall.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2018 à 06h28

As described. Item delivered promptly

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 17h29

Very pleased.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 12h01

Very fast, well packaged, I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 10h11

Highly recommend. Very satisfactory products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 09h21

everything was perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 07h59

The delivery was quicker than expected and the goods very well packaged, so for a first-timer, everything was perfect. Would do it again. All the best.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 07h15

Simply Perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2018 à 07h04

perfect equipment

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2018 à 04h54

Never disappointed by your services

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 18h10

No comments necessary

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 15h55

thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 14h12

Nothing to say. Everything was fine.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 14h06

very good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 13h45

Perfect as always

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C

compratore verificato

Rating: 5 out of 5

Published on 23/04/2018 à 13h30

Better than that I don't know if it's possible

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Response from tompress.com Published on 16/05/2018

Good morning, thank you very much, we try to improve every day. CUSTOMER SERVICE TOM PRESS ITALIA

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2018 à 08h53

Ras

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Acheteur Vérifié

Rating: 3 out of 5

Published on 23/04/2018 à 08h51

I regret the precise absence of information on the delivery time, which was listed as existing on the site, but which did not physically exist in store. You always have to be truthful. 2 reminders to get at least a date; Unable to give one.....The product was finally delivered after 3 weeks.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 08h21

Very good order and delivery service (perfect packaging), product as described. Only downside, the prices are not the cheapest on the market.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 23/04/2018 à 08h09

order placed in mid-March received in mid-April, too long lead time despite advertising 48h00 delivery. No information concerning this order, I got the information when I called the company.

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Response from tompress.com Published on 24/04/2018

Hello, we've had a longer-than-anticipated delay in restocking the vinegar dispenser, for which we apologize. Do not hesitate to consult the stock status on the website, it is updated in real time. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 07h37

Excellent product, reduce shipping costs (it's possible)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2018 à 06h39

Perfect

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