The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
still no news of my December 13 order and my request to cancel it if it didn't arrive by Christmas.... Allo Allo Is there anyone on the line?
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Response from tompress.com
Hello, Yes, the necessary steps were taken when you called. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery, fantastic, thank you Perfect espresso machine, efficient, delicious coffee, no more consumables Unbeatable value for money
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Acheteur Vérifié
Rating: 5 out of 5
Totally satisfied with the delivery and the material
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Acheteur Vérifié
Rating: 4 out of 5
the products were in perfect condition but fortunately my ice cream maker was well packed because the parcel arrived ripped open on two sides it would need stronger packaging. otherwise nothing to complain about the products, we are happy with them cordially Mme Résimont
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Acheteur Vérifié
Rating: 3 out of 5
good contact and telephone reception.
The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I don't really understand how the ripening assistant works. It always displays the same thing day after day.
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Acheteur Vérifié
Rating: 5 out of 5
product conforms to our expectations delivery as expected without any problem everything was perfect see you soon
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Acheteur Vérifié
Rating: 5 out of 5
a positive 1st experience
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Acheteur Vérifié
Rating: 5 out of 5
Very good, fast, efficient service. Very competent telephone staff. Quality material. Very satisfied. Fast delivery, nothing to say. Very complete company that knows its products very well and knows how to promote them. Keep up the good work.
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Acheteur Vérifié
Rating: 4 out of 5
Good products
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Acheteur Vérifié
Rating: 5 out of 5
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Ultra fast, even during the holiday season, quality products.
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Verified Buyer
Rating: 4 out of 5
Delivery nearer 7 days not 48hrs mentioned.
Response from tompress.com
Hello, We can delivered in 48 hours when de delevery is in France. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
short
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, but I couldn't find the invoice. Could you please send it to us? Thank you Philipe VANDERSTICHEL O'COIN DES SAVEURS
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Response from tompress.com
Hello, Yes, I'll send it to you right away. Our apologies. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Serious professional
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Acheteur Vérifié
Rating: 5 out of 5
Fast compliance, I recommend it, see you next time.
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Acheteur Vérifié
Rating: 4 out of 5
Good customer service very serious and safe site
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Compratore Verificato
Rating: 5 out of 5
We were enraptured by the precision and dexterity of the syringe.
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Acheteur Vérifié
Rating: 5 out of 5
deadline met, product conforms
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
product knowledge ++ and choice that's hard to find elsewhere on the net
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Acheteur Vérifié
Rating: 5 out of 5
Thank you, and happy New Year, if all suppliers were like you it would be wonderful.
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Acheteur Vérifié
Rating: 5 out of 5
serious site, very efficient customer service, equipment always OK.
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Acheteur Vérifié
Rating: 5 out of 5
Good. Nothing to say.
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Acheteur Vérifié
Rating: 3 out of 5
I'm giving this product as a gift, so I didn't open it. The parcel arrived in very good condition.
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Response from tompress.com
Hello, Why did you give the product the wrong rating? Do you have a problem with the merchandise you received? Please do not hesitate to contact our after-sales service. If not, please modify your review. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
WELL
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Acheteur Vérifié
Rating: 5 out of 5
Perfect house very serious I recommend
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Acheteur Vérifié
Rating: 5 out of 5
Fast and efficient as usual
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Acheteur Vérifié
Rating: 4 out of 5
When I ordered, the article was in stock and available, it was to arrive in Sorèze 2 days later, so I phoned before going to Sorèze and was then informed that this article was out of stock and that it would be available only 15 days later I was disappointed because usually deliveries are faster. I would like an invoice for this purchase. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
great service in every respect, right up to receiving the package with the company catalog. nice and super
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Acheteur Vérifié
Rating: 5 out of 5
Never a problem with Tom Press
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Acheteur Vérifié
Rating: 5 out of 5
Very good products.
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 5 out of 5
Just a detail, my order was held up in your shop for 3 weeks because of a missing pastry wheel. I would have liked to have been notified by e-mail immediately so that my order could be dispatched more quickly. Thank you for the egg dishes as a gift, but 6 egg dishes is a lot of egg dishes, or else it was the gift of the year from Tom Press.
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Acheteur Vérifié
Rating: 5 out of 5
the products and delivery are perfect...it's what I expected...I'll be ordering from you again!
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Acheteur Vérifié
Rating: 5 out of 5
Articles very well packed, corresponding to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
Product quality and TB speed
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Acheteur Vérifié
Rating: 5 out of 5
Friendly and efficient customer service. Fast shipping. Good products.
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Acheteur Vérifié
Rating: 4 out of 5
Top service Bravo
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