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A
Rating: 5 out of 5
I'm happy with my purchase, delivery on time, goods in very good condition, perfect service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quick delivery
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
Perfect in every way.
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A
Rating: 4 out of 5
Very well spent
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A
Rating: 5 out of 5
Very happy with the equipment and the tompress website
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A
Rating: 4 out of 5
Quality products, very fast delivery, attentive customer service
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A
Rating: 5 out of 5
Product conforms to order and is delivered on time
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 3 out of 5
Faulty equipment after two uses, return to store at customer's expense. I placed an order with Mathon for a superior product at a lower price: a sterilizer. Sincerely
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A
Rating: 5 out of 5
Fast, careful delivery, in line with my order.
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A
Rating: 4 out of 5
The product meets my expectations and is of very good quality. On the other hand, delivery was laborious: it was held up for 2 days 15 km from my home, so I had to collect it myself.
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A
Rating: 5 out of 5
impec ordering and receiving
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A
Rating: 5 out of 5
Good equipment Excellent service
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A
Rating: 3 out of 5
Disappointed with the delivery company. The parcel spent 5 days waiting at the warehouse without any call.
The deliveryman was in too much of a hurry, practically forcing you to sign without seeing the contents of the parcel. As for the products, on unpacking, the quality seems to correspond to the details on the site, but remains to be tried.
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The deliveryman was in too much of a hurry, practically forcing you to sign without seeing the contents of the parcel. As for the products, on unpacking, the quality seems to correspond to the details on the site, but remains to be tried.
A
Rating: 5 out of 5
instructions for maintenance of the basin not translated into French, too bad
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A
Rating: 5 out of 5
Compliant, quality product. TB.
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A
Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
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A
Rating: 5 out of 5
super magasin on trouve vraiment de tout livraison rapide et tres soigné ont peut faire le charcutier,le vigneron,l'apiculteur etc... a la maison.
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A
Rating: 5 out of 5
fine
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A
Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
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Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
A
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
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A
Rating: 5 out of 5
Efficiency and quality... A few failures in the closing of the capsules ... about 5 ... nothing to worry about... See you soon.
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Response from tompress.com
Hello, I'll pass on the information to our customer service department. Best regards.
A
Rating: 4 out of 5
Delivery on time, material compliant
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
The machine works perfectly and seems reliable. I had a remark to make to the after-sales service, which replied immediately and in a personalized manner. Paper catalog included in the package.
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A
Rating: 5 out of 5
super fast, well packaged, excellent products: bravo
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A
Rating: 5 out of 5
Thank you for your products. They're top-notch.
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A
Rating: 5 out of 5
This is a very serious company, and it's a good thing that there are still high-quality establishments like TOMPRESS.
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A
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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A
Rating: 4 out of 5
Fast, well-packaged service
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A
Rating: 5 out of 5
good product solid and flexible ideal for me
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A
Rating: 5 out of 5
product conforms, extra packaging, fast delivery on appointment
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A
Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
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A
Rating: 4 out of 5
not yet used but package as expected
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
perfect as requested and fast delivery
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A
Rating: 4 out of 5
Good quality items, albeit a little pricey
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C
Rating: 5 out of 5
Durable roasting pan and long handle allows you to stay away from the fire
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A
Rating: 5 out of 5
TOMPRESS is a serious company, the various orders placed have been satisfactory, whether it be the bread mould, the pork casings to make sausages, the various kitchen items etc.... everything has satisfied us.
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