The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I put 1 star for delivery because I had the option of collecting my parcel from the carrier (transco) where I waited 25 minutes on the quay for someone to deign to bring my parcel to me. Better to have it delivered. The only downside is that there are no instructions for use with my sterilizer (operation and basic advice). Very friendly customer service.
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Response from tompress.com
Hello, I'm sorry, I'll send you the instructions by e-mail right away. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
very good I recommend this site very serious house;
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Acheteur Vérifié
Rating: 5 out of 5
No particular problem.
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Acheteur Vérifié
Rating: 5 out of 5
Not having to create a customer account is really appreciated and makes ordering easier.
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Everything was in order and the material compliant.
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Acheteur Vérifié
Rating: 5 out of 5
very good as always
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Acheteur Vérifié
Rating: 5 out of 5
The post office didn't ring and the parcel was very damaged.
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Response from tompress.com
Hello, Please send us photos to: [email protected] Are the products damaged? Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
short
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, speed, quality, no surprises.
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Acheteur Vérifié
Rating: 4 out of 5
according to the person who uses the appliance, she's a bit disappointed with the performance and especially the handle, which isn't really top quality and is billed extra.
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Acheteur Vérifié
Rating: 4 out of 5
an instruction manual would have been very useful
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, very serious
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was not where I expected it to be, but it did arrive.
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Acheteur Vérifié
Rating: 4 out of 5
First disappointment with the availability of your merchandise: we received our order late, so missed using it while our garden was overflowing with vegetables... A shame. In addition, the appointment with the carrier was complicated (3 phone calls were necessary due to the deliveryman's faux-bonds...). Fortunately, the quality of our drawer unit is excellent.
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Acheteur vérifié
Rating: 5 out of 5
works very well
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Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about. perfect
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Acheteur Vérifié
Rating: 3 out of 5
very well
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compratore verificato
Rating: 4 out of 5
outstanding product
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Acheteur Vérifié
Rating: 5 out of 5
super fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
everything is perfect right now....
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Acheteur Vérifié
Rating: 5 out of 5
FAST DELIVERY. THE MERCHANDISE IS VERY WELL PROTECTED. I DON'T EVEN HAVE TO ASK THE DRIVER TO CHECK IT, HE DOES IT AUTOMATICALLY. EVERYTHING IS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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Acheteur Vérifié
Rating: 4 out of 5
On the photo there was a fan to cool the motor, on the product I received there is no fan. I haven't tried the product yet.
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Response from tompress.com
Hello, only the 40 Kg model (reference toumot50) is equipped with a propeller. The 80 Kg model you ordered does not have one. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
as a young consumer of your site, I find it very good, because for both categories of customers, good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
Very happy even if the delivery was a little long but in the meantime it was during the Christmas period.
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Acheteur Vérifié
Rating: 4 out of 5
Nickel products, top packaging ...glass bottles. Carrier: delivery 8am to 5pm not great to block a day.
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Acheteur Vérifié
Rating: 4 out of 5
The machine runs impeccably. It's not easy to clean, though, so you'd better bring a small brush. A little disappointed by the delivery, as the motor had taken a few knocks, but the marks are not very visible, especially when you first talk to the delivery man, but that's a pity... doesn't hinder its use in any way.
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Acheteur Vérifié
Rating: 4 out of 5
I made a mistake in my order and the service rectified it.
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Acheteur Vérifié
Rating: 4 out of 5
I'm disappointed by this article because the dish is tinned and therefore cannot exceed 210°, whereas the recipe published in the catalog indicates cooking at 250° or higher, which is normal for cooking socca. It is therefore impossible to cook the socca correctly.
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Response from tompress.com
Hello, the cooking time must be adapted to the utensil. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
No worries...Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
the parcel arrived on time, but the box was damaged fortunately there was a very good protective packaging the goods correspond to the description and good quality we would like to come to the store (factory) and see other products thank you for everything Sylvie
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Acheteur Vérifié
Rating: 5 out of 5
very good products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
prompt delivery and compliant product
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say satifait
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Acheteur Vérifié
Rating: 5 out of 5
Tom-press is easy to navigate. Items received are as described. Fast delivery and convenient delivery service.
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Acheteur Vérifié
Rating: 3 out of 5
Stainless steel part of the press no problem. Lack of precision in the red-painted cast-iron part. Only one of the two pawls worked. I gave the press to a colleague; it hurt less than putting it in the metal container. I was probably unlucky.
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Response from tompress.com
Hello, why didn't you contact us? We might have been able to help you. Best regards.
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compratore verificato
Rating: 5 out of 5
the goods arrived on time and matched the description exactly
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