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A
Rating: 5 out of 5
Product conforms to my wishes.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
A
Rating: 3 out of 5
Failure to meet delivery deadlines
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A
Rating: 5 out of 5
Delivery according to my order. Perfect order tracking. Fast delivery time.
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A
Rating: 5 out of 5
Hello I am very happy to find everything I need thank you
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
short
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A
Rating: 4 out of 5
Delivery delayed but good overall
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A
Rating: 5 out of 5
The quality and professionalism of the people I spoke to provided ad hoc answers and solutions. I observed that this company paid attention to and took an interest in its customers (which is becoming rare). Bravo.
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A
Rating: 5 out of 5
Geodis deliveries are made with very large trucks for packages that don't take up much space. These trucks have difficulty negotiating local roads... they're made for major arteries... It's a logistical problem that's not Tom Press's fault, but one that should be discussed by all stakeholders...
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A
Rating: 4 out of 5
Very satisfied, nothing to criticize.
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A
Rating: 5 out of 5
we are happy with our order, it's the second one we've made on the site and we don't regret it.
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A
Rating: 5 out of 5
R.A.S. But I haven't tried it yet. As always, the service is perfect.
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A
Rating: 5 out of 5
very good, recommend
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A
Rating: 4 out of 5
satisfactory
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A
Rating: 5 out of 5
good quality products, thanks for the catalog for my future purchases.
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A
Rating: 5 out of 5
Very satisfied Top packaging, products as I expected + voucher and catalog...super
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A
Rating: 5 out of 5
nothing to add Fast, compliant delivery
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 5 out of 5
Device meets expectations. First tests conclusive. Good information from distributor (order tracking, fast delivery, catalog, etc.).
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A
Rating: 5 out of 5
super knife. fast delivery.
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A
Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 5 out of 5
no object for contact customer service
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A
Rating: 5 out of 5
Nothing to complain about,delivery on time,product conforms to specifications,very competent and friendly staff on the phone.very happy to have dealt with you.
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A
Rating: 5 out of 5
exactly as described
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A
Rating: 5 out of 5
Very complete sales site, and a fast, accurate delivery service.
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V
Rating: 5 out of 5
Everything good Goods as described.
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A
Rating: 5 out of 5
No problem Correct price I recommend to my friends
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A
Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
A
Rating: 5 out of 5
A serious site that listens to its customers. Fast delivery.
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A
Rating: 3 out of 5
Impossible to contact the delivery service and appointment not kept twice
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Response from tompress.com
Hello, sorry to hear about the inconvenience, we will report it to the service provider concerned. Best regards.
A
Rating: 5 out of 5
good service fast delivery
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A
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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A
Rating: 5 out of 5
Everything is perfect. Thank you
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A
Rating: 5 out of 5
perfect items
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A
Rating: 5 out of 5
very good site to recommend although a little expensive
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A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
nothing to complain about perfect
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A
Rating: 5 out of 5
I appreciated the order tracking. I was well informed by e-mail of the date of shipment and the tracking of the package was very efficient. Very good in every way.
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